Account Executive

About the Role
We're looking for an Account Executive to own the financial performance and the relationships for a defined set of carrier accounts. Reporting to our COO, you will be accountable for the P&L, the strategy, and the growth of your accounts. You will be the senior voice of RYZE to your carriers and the senior voice of your carriers inside RYZE.
This is a senior business leadership role. The right person is equally comfortable in an executive conversation with a carrier, in the numbers behind an account, and in rallying our operating teams to deliver what was promised.

What You'll Do

- Account and P&L Ownership
- Own the P&L for your assigned carrier accounts, including revenue, margin, and overall profitability.
- Build and execute an account plan for each carrier with clear financial and service targets.
- Monitor financial performance and cost drivers, and take action early to protect margin.
- Forecast revenue and volume trends, and report results and risks to executive leadership.

- Executive Relationship Leadership
- Serve as the senior relationship owner with carrier leadership, building trust at the executive level.
- Lead regular business reviews covering service levels, quality, claims performance, and financial results.
- Understand each carrier's strategy, guidelines, and expectations, and make sure they are built into how our teams work.
- Own escalations through resolution and communicate clearly and proactively, including when the news is not good.

- Retention and Growth
- Build a retention plan for each account and address risks early.
- Identify and pursue opportunities to expand the services, lines of business, and programs we support.
- Lead renewals and contract negotiations in partnership with executive leadership.
- Guide onboarding of new carrier programs by aligning Operations, IT, Compliance, and Finance.

- Operational Partnership
- Partner with Claims, Operations, QA, IT, Finance, and HR to align resources and deliver on carrier commitments.
- Coordinate carrier audit and compliance requests with the right internal teams.
- Bring carrier feedback to leadership and help shape improvements to process, service, and strategy.

What We're Looking For

- Required:
- 10+ years of account management, business leadership, or client executive experience.
- Demonstrated ownership of a P&L, including revenue and margin accountability.
- Proven track record of retaining and growing large client or carrier relationships.
- Experience negotiating contracts and renewals.
- Strong executive presence and the ability to present to senior stakeholders.
- Financial acumen: you can read, forecast, and explain the numbers behind an account.
- Ability to lead and influence cross-functional teams without direct authority.
- Proficient in MS Office: Word, Excel, PowerPoint, and Outlook.

- Preferred:
- Insurance, TPA, or claims services background.
- Working knowledge of the property and casualty claims lifecycle.
- Experience with service level agreements, carrier audits, or performance scorecards.
- Experience onboarding new programs or clients.

- What We Offer
- Competitive base salary commensurate with experience.
- Employer-sponsored health, dental, and vision coverage.
- 401(k) with company match.
- Generous PTO and paid holidays.
- Fully remote, with optional hub access in Dallas or Tampa.
- Real ownership of the P&L and relationships for your accounts.
- A direct line to executive leadership and real influence on how RYZE grows.