Associate II, Sales Support (Order Entry & Quotation)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:
It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro  is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Job Responsibilities:

- Verifies and reviews the accuracy of orders.

- Order entry/order processing until order release/fulfillment

- Prepares product/license quotes as needed for pre-sales customers. Validate all quote data to ensure correctness before submission.

- Follow up with customers and partners to drive quote conversion into sales.

- Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.

- Works with sales management, sales reps and customer service to process customer orders and/or change orders.

- Maintain updated records of quotes, follow-ups, and customer communications.

Qualifications:

- College graduate of any course; if High School or SHS Diploma, should have at least 2 years functional experience.

- Fresh graduates are welcome to apply.

- Background in supply chain or IT distribution is a huge advantage but not required

- Good English communication skills - oral and written

- Knowledgeable with basic to intermediate MS Excel functions (vlookup, pivot, etc)

- Willing to work on day shift (AU time zone) and 10 days RTO/month (2 consecutive weeks)

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