CERIS Director of Product

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a CERIS Director of Product based in the United States.

The Director of Product will help shape the strategy, development, and lifecycle management of Itemized Bill Review (IBR) and Hospital Bill Audit (HBA) solutions within the medical cost containment industry. This leadership role combines clinical audit expertise, product strategy, and commercial insight to drive portfolio growth and strengthen client value. You will support the development of innovative prepayment and post-payment solutions while identifying opportunities to improve product performance, revenue generation, and customer satisfaction. Working closely with cross-functional teams, senior leadership, clients, and industry experts, you will translate market needs into effective product initiatives. The role also involves guiding product launches, supporting business planning, and enabling commercial teams through training and subject matter expertise. This is a full-time opportunity with a remote designation and travel of up to 25% for customer visits and industry events.

Accountabilities:

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Product Strategy and Development: Support the development and execution of product strategies for IBR and HBA services, ensuring alignment with annual business objectives and evolving industry needs.

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Next-Generation Solutions: Contribute to the design and development of next-generation IBR and HBA services that support both prepayment and post-payment medical cost containment strategies.

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Product Lifecycle Management: Help define product requirements, develop project plans, conduct cost-benefit analyses, and coordinate launches within agreed timelines and commitments.

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Subject Matter Expertise: Serve as a subject matter expert in IBR and HBA methodologies, product development processes, solution capabilities, competitor offerings, and customer expectations.

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Portfolio Growth: Support growth across the IBR and HBA product portfolio, identifying opportunities to increase revenue, strengthen market positioning, and enhance client satisfaction.

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Cross-Functional Collaboration: Build strong working relationships with marketing, IT, regional offices, senior leadership, account executives, account managers, and other internal stakeholders.

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Client and Industry Engagement: Develop external relationships with customers and industry experts to stay informed about market developments, emerging trends, competitive dynamics, and changing client requirements.

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Strategic Business Alignment: Integrate complex business considerations into long-term product and market strategies, helping shape solutions that improve client value and the overall customer experience.

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Product Integrity: Collaborate with senior leaders and other departments to maintain product quality, consistency, and alignment with business priorities.

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Process Improvement: Partner with leadership and functional specialists to identify and recommend improvements to business processes and address strategic challenges across IBR and HBA.

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Business Planning and Forecasting: Support product business plans through forecasting, cost-benefit analysis, and product maturation planning.

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Training and Enablement: Develop training content for account executives and account managers, covering product capabilities, market differentiation, benchmarking, and relevant industry developments.

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Team Development: Mentor and coach colleagues, encourage knowledge sharing, and contribute to a culture of continuous learning and improvement.

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Project and Priority Management: Manage multiple initiatives simultaneously, establish priorities, coordinate stakeholders, and ensure delivery against committed schedules.

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Customer Representation: Travel to customer locations and industry events, presenting product expertise and representing the product portfolio when required.

Requirements:

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Education: Bachelor's degree or higher from an accredited college or university is preferred.

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Professional Experience: At least 7 years of relevant experience, or an equivalent combination of education and professional experience.

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Clinical Audit Expertise: Demonstrated experience with Itemized Bill Review (IBR) and Hospital Bill Audit (HBA) clinical audit methodologies is required.

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Product Knowledge: Strong understanding of IBR and HBA audit types, product development processes, solution capabilities, and customer needs.

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Product and Business Planning: Experience supporting product business plans, including forecasting, cost-benefit analysis, and product maturation planning.

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Analytical Skills: Strong analytical and modeling capabilities, with the ability to interpret complex data and translate findings into actionable business recommendations.

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Problem-Solving: Excellent problem-solving skills, an innovative mindset, and the ability to address strategic and operational challenges effectively.

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Communication and Presentation: Strong verbal and written communication skills, including the ability to explain complex product topics and deliver presentations at customer meetings or industry events.

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Interpersonal Skills: Excellent relationship-building abilities and confidence working with internal stakeholders, clients, and industry professionals.

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Cross-Functional Collaboration: Comfortable working across multiple departments and coordinating diverse teams to achieve shared objectives.

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Organization and Execution: Strong attention to detail, project management capabilities, and the ability to manage competing priorities in a fast-paced, evolving environment.

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Technology Industry Exposure: Experience in the technology industry is considered an advantage but is not required.

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Travel Availability: Ability and willingness to travel up to 25% for customer onsite visits and industry events.

Benefits:

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Salary Range: Annual pay range of $139,548–$181,252, with compensation determined by geographic location, relevant skills, experience, qualifications, internal equity, and market conditions.

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Medical Coverage: Medical insurance, including a high-deductible health plan (HDHP) with pharmacy coverage.

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Dental and Vision: Dental and vision insurance plans.

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Health and Financial Accounts: Health Savings Account (HSA) and Flexible Spending Account (FSA) options, including parking and transit accounts.

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Retirement Savings: 401(k) and Roth 401(k) plans.

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Insurance Protection: Long-term disability, life, accident, and critical illness insurance.

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Additional Coverage: Prepaid legal insurance.

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Paid Time Off: Paid leave.

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Career Development: Opportunities to contribute to a growing business, collaborate across functions, and develop professionally.

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Work Arrangement: Remote-designated opportunity, with travel of up to 25% for customer visits and events.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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