Client Care and Sales Representative

Remote
Schedule:Sunday–Thursday | 9:00 AM–5:00 PM
Thrive in a Fast-Paced, High-Volume Call Environment?
This role is for someone who enjoys staying busy, moves quickly between conversations, and feels energized by a high volume of outbound calls and emails.
At Aqua Life Swim Academy, our Client Care & Sales team speaks with families who are actively looking to register for swim lessons. This is a phone-heavy, high-pace role where efficiency, accuracy, and professionalism matter.
If you like structure, momentum, and a steady flow of calls, you’ll do well here.
What You’ll Be Doing

- Handle a high volume of outbound/inbound calls, emails, and online inquiries

- Speak with clients, assess needs, and recommend appropriate swim programs

- Convert inquiries into registrations in a clear and professional manner

- Follow up on incomplete registrations and warm leads

- Manage client accounts, schedule changes, and general questions

- Accurately document interactions in our CRM (GoHighLevel / Google Workspace)

- Work closely with operations to ensure a smooth client experience

This Role Is NOT For You If:

- You prefer slow-paced or low-volume work

- You dislike being on the phone most of the day

- You struggle with multitasking or staying focused under pressure

This Role IS a Great Fit If:

- You thrive in high-volume, fast-moving environments

- You are confident and clear on the phone

- You stay organized while handling multiple tasks

- You work well with structure, processes, and schedules

- You are dependable, punctual, and accountable

What We’re Looking For

- Very strong verbal and written communication skills

- Experience in call-center, client care, or sales roles (preferred)

- Comfort handling back-to-back calls and inquiries

- Attention to detail and accurate data entry

- Ability to work Sunday–Thursday | 9:00 AM–5:00 PM

Why Join Aqua Life Swim Academy

- Meaningful work helping families access life-saving swim skills

- Warm inbound inquiries (no cold calling)

- Clear systems, scripts, and support

- Professional, respectful, and fast-paced team environment

- Fully remote role with consistent hours

- Opportunity for advancement

Salary: $20 Originally posted on Himalayas