Clinical Payments Specialist

Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials , we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world.

With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research.

*SUMMARY: The Clinical Payments Specialist is a full-time position responsible for end to end management of global Investigator payments for assigned studies*.* The Clinical Payments Specialist **is responsible for the set-up, deployment, management and close-out of the study payments solution*

*RESPONSIBILITIES: *

_Tasks may include but are not limited to:_

Responsibilities include end to end management of global Investigator payments for assigned studies including:

Collection of information from all teams/systems/tools wherever needed on a timely and proactive basis
Understand global contract terms, budgets and payment schedules, ensuring that payments to investigative sites are aligned with the Clinical Trial Agreement.
Analysis and presentation of data in a required fashion to various stakeholders
Act as a Channel between the Sites/Clinical research teams interacting with the sites and other functional Leaders
Perform payment reconciliations at mandated intervals.
Complete analysis of budgeted versus actual spend for assigned projects and any other reporting needs as required. Review and discuss with project team.
Develop and provide budgetary forecasts for project teams for investigator payments
Develop and distribute consolidated monthly payments reports detailing the status of paid/unpaid sites in assigned study (s)
Participate in client, and project team meetings
Prepare, participate in and follow up on audits / inspections
Participate in all required applicable trainings
Point contact for all Investigator related queries on assigned studies.
Identify trends in underpayment/overpayments
Evaluate trends and works towards resolution and improvement of revenue cycle processes
Work with financial and clinical departments collaboratively
Research and identify payment discrepancies from various sources
Provide high level of customer service to both internal customers from the global WCT organisation and external sites and sponsors

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

*OTHER SKILLS AND ABILITIES: *

Excellent written and verbal communication skills
Ability to work independently and as a team member
Strong interpersonal skills in a fast-paced and rapidly changing environment
Ability to exercise independent judgment with sensitivity to decisions requiring supervisory approval
Ability to handle multiple tasks, including rapid response in generating new documents, forms and tools
Strong organizational skills, including ability to develop naming conventions and filing architecture
Advanced skills in MS Office applications including Microsoft Word, Access, Excel, PowerPoint and Publisher.

Knowledge and understanding of ICH, GCP and FDA or EU directive regulations (as applicable) as well as local regulatory requirements

Excellent spoken and written English skills as well as fluency of the language of the country of location
Energetic, diligent, customer-oriented

*REQUIREMENTS:*

At least 2 years’ experience with a CRO/Pharma Company in a relevant job involving qualitative data entry, data validation in Finance, Project Management or Contracts is preferred
Four year college curriculum or university degree OR
Two year college curriculum and one or more years’ experience in office administration or similar position, OR
Skill sets and proven performance equivalent to above
English, written and spoken, advanced level

Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.
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