Contract Strategy & Management Specialist

Are you ready to get ahead in your career?

- We want to empower you to turn your ambitions into achievements.

- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.

- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.

- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

To develop and execute contract strategies for key technology vendors. This role leads the end-to-end contract lifecycle, from negotiation and formation to in-life vendor performance and relationship management, ensuring value and mitigating risk for Maxis.

What will you do in this role?
1. Stakeholder Management & Vendor Relationship Management

- Build and maintain good relationship with internal stakeholders and Vendors.

- Monitor vendor performance, conduct business reviews, and drive continuous improvement initiatives.

- Collaborate across business, technical, and procurement teams to achieve commercial and operational objectives.

- Manage stakeholder engagement, feedback, and communications, including senior management updates.

- Monitor vendor performance, SLA compliance, and service delivery commitments.

- Conduct business reviews, vendor evaluations, audits, and improvement initiatives.

- Identify and mitigate vendor-related risks to protect business interests.

2. Contract Lifecycle Management

- Manage contracts throughout their lifecycle, including creation, amendments, SOWs, renewals, extensions, and termination.

- Review contractual changes, assess risks, and provide recommendations on contract positions.

- Monitor contract performance, deliverables, obligations, entitlements, and SLA compliance.

- Manage contractual disputes, claims, and escalations to achieve timely resolution.

- Ensure contractual governance processes are implemented and effective.

3. Compliance & Risk Management.

- Ensure compliance with internal policies, legal requirements, and regulatory obligations.

- Assess, monitor, and mitigate contractual, commercial, operational, and financial risks.

- Maintain appropriate controls and documentation to safeguard Maxis' interests.

4. Process Digitalisation

- Drive process improvement, automation, and digitalisation initiatives across contract and vendor management.

- Enhance contract visibility, tracking, reporting, and governance through digital solutions.

- Improve operational efficiency, data quality, and stakeholder experience through continuous improvement initiatives.

What you need for this role:

- Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Business Studies/Administration/Management or equivalent.

- Professional certifications in contract, procurement or commercial management would an added advantage.

- Minimum 8 year(s) of relevant working experience in procurement and/or contract management, including managing strategic engagements with large vendors and regulatory bodies.

- Experience within telecommunications industry, including mobile and fixed-line network environments, will be an added advantage.

- Strong analytical, problem-solving and decision-making skills with high attention to detail.

- Ability to provide practical, commercially balanced solutions and recommendations

- Capable of managing multiple priorities and stakeholders in a fast-paced environment

- Excellent commercial acumen with strong understanding of contract structures, commercial, and risk allocation.

- Highly skills in contract negotiation, dispute resolution and stakeholder management.

- Strong influencing, communication, and presentation skills, including engagement with senior management.

- Sound knowledge of contract lifecycle management, vendor management, and commercial governance frameworks.

What’s next?

- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.