Customer Evolution Manager, SAP AMS

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Evolution Manager, SAP AMS based in Canada.

The Customer Evolution Manager, SAP AMS will oversee a portfolio of client accounts, serving as the primary point of contact and trusted advisor while ensuring strong service delivery and long-term value creation. This role combines strategic account management, operational leadership, and continuous improvement within SAP Application Management Services (AMS). You will lead client governance, monitor service performance, and ensure operational commitments are consistently met. Working closely with clients and internal teams, you will identify opportunities to optimize processes, strengthen SAP environments, and advance digital transformation roadmaps. You will also coach multidisciplinary consultants, support account growth, and promote AI-enabled delivery practices. This is a remote opportunity for an experienced SAP professional who enjoys building lasting partnerships and delivering measurable business outcomes.