Customer Implementation Manager
- LocationChicago, IL
- Work typeRemote
- EmploymentFull-time
- Posted14 October 2026
- SourceDaniels Sharpsmart's careers page (Lever)
About the role
The Customer Implementation Project Manager is responsible for managing new customer implementations assigned to them. They will act as the quarterback of the implementation process and work with leaders and individual contributors from various teams to ensure all action items are completed and all deadlines/deliverables are met. The Implementation Project Manager will be responsible for scheduling and leading all internal implementation meetings for implementations and driving clear communication throughout the implementation process. This position will work closely with external key stakeholders and the following internal teams: Sales, Account Management, Supply Chain, Installation, Field Services, Plant Operations, Clinical Education, and any other teams involved in the implementation process.
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