Dedicated Customer Care Representative Senior
- LocationFXE-LAC/CRSJOPC/SJOPC San Jose
- Work typeNot stated
- EmploymentFull-time
- Posted20 October 2026
- SourceFedex's careers page (Workday)
About the role
Welcome
Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
2020 Fortune’s World Most Admired Companies (14th)
2019 Fortune’s Best Places to Work (15th)
2019 Forbes’s One of the “Best Employers for Diversity”
2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
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RC787205 Dedicated Customer Care Representative Senior (Open)English (Required)
Dedicated Customer Care Representative Senior
Full time
FedEx Centro de Operaciones
Complejo El Quijote, Costado Norte de Intel, Bodegas 11 & 12
99998 Belen, La Ribera
Costa Rica
Bookings ;Customer Support; Dedicated Account Desk; Enquiries (Ad Hoc); Relationship Management; Tracking & Monitoring Solutions (Including Prevention)
Involves online and telephone contact with external/internal customers within functional area and completing any related administration.
Interpersonal Skills, Written & Verbal Communication Skills, Team Working Skills, Microsoft Office & PC Skills, Problem Solving Skills
High School diploma. Some college preferred. Spoken and written fluency in local language as well as English as determined by the results of TOEIC exam.
Job Posting End Date:
2026-11-11
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