F&B lead - India

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Job Description: Food & Beverage (F&B) Manager – PAN India
Industry: Manufacturing Location: PAN India (with travel across plant locations)
The F&B Manager will be responsible for overseeing food and beverage operations across all manufacturing plant locations in India, ensuring consistent quality, hygiene, cost control, and employee satisfaction in cafeteria, canteen, and pantry services.
Key Responsibilities

- Lead end-to-end F&B operations across multiple manufacturing sites, ensuring standardization of service quality, menu planning, and hygiene practices.

- Develop and implement F&B policies, SOPs, and service standards aligned with corporate and statutory guidelines (FSSAI, labor laws, etc.).

- Manage vendor and catering contracts, including RFP processes, negotiations, SLA management, and performance reviews.

- Monitor budgets, control food costs, and drive cost optimization initiatives without compromising quality or employee experience.

- Ensure compliance with food safety, hygiene, and statutory regulations across all locations, including regular audits and corrective action tracking.

- Collaborate with plant HR and administration teams to gather employee feedback and improve dining experience.

- Oversee inventory management, wastage control, and supply chain coordination for F&B consumables.

- Drive training programs for on-site catering staff on hygiene, service standards, and safety protocols.

- Handle escalations related to food quality, service issues, or vendor non-compliance.

- Prepare and present MIS reports, dashboards, and performance metrics to senior management on a periodic basis.

- Ensure business continuity planning for F&B services, including contingency arrangements during disruptions.
Required Qualifications and Experience

- Bachelor's degree in Hotel Management, Hospitality, Catering Technology, or related field.

- 8–10 years of experience in F&B management, with at least 2 years in a multi-location or PAN India role, preferably in manufacturing, industrial, or large institutional catering environments.

- Strong, hands-on experience in bulk/industrial catering operations is mandatory , including large-volume meal planning, mass cooking processes, shift-based meal service, and managing high-footfall canteens (500+ covers per shift).

- Prior experience working with or managing institutional catering vendors servicing manufacturing plants, industrial campuses, townships, or large corporate facilities.

- Strong knowledge of FSSAI regulations, food safety standards, and statutory compliance requirements in India.

- Proven experience managing third-party catering vendors and large-scale contracts, including RFP design and vendor transition management.

- Demonstrated ability to manage budgets, control costs, and drive operational efficiency.
Key Skills

- Strong background in industrial/institutional catering operations and bulk food production

- Strong vendor and contract management capabilities

- Multi-site operations management experience

- Financial acumen and budgeting skills

- Excellent stakeholder management and communication skills

- Proficiency in MS Excel/MIS reporting tools

- Willingness to travel extensively across India
Other Requirements

- Comfortable working in an industrial/manufacturing plant environment

- Strong crisis management and problem-solving skills

- High attention to hygiene, safety, and compliance standards

- Should know the local language from Karnataka.
Let me know if you'd like me to further emphasize the industrial catering requirement (for example, specifying minimum years purely in industrial/institutional catering, or adding preferred prior employers/sector background).

Location:

On-site –Bengaluru, KA
Scheduled Weekly Hours:

48
Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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