Field Service Technician - Uninterruptible Power Supply

Field Service Technician - Uninterruptible Power Supply
Req number:
R7773
Employment type:
Full time
Worksite flexibility:
Onsite
Who we are
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary
We are looking for a motivated Field Service Technician - Uninterruptible Power Supply ready to take us to the next level! If you have 5 years' experience with electrical or low-voltage systems, expert in power distribution technologies, and are looking for your next career move, apply now.
Job Description
We are looking for a Field Service Technician - Uninterruptible Power Supply to serve as the subject matter expert for Uninterruptible Power Supply (UPS) systems and related low‑voltage power infrastructure. This position will be full‑time and onsite across the greater urban areas of Tampa, Orlando, Broward, and Miami . The role supports advanced troubleshooting, system optimization, vendor oversight, and maintenance leadership to ensure power continuity and infrastructure reliability. This is a full-time contract role and an onsite position with heavy travel expectations. Company vehicle will be provided.
Shift: Monday – Friday | 7:00 AM – 4:00 PM
What You'll Do

- Coordinate preventive and corrective maintenance activities for UPS systems and related infrastructure

- Monitor vendor performance and verify work is completed in accordance with customer expectations and contractual requirements

- Review service reports, maintenance records, invoices, and vendor deliverables for accuracy, completeness, and compliance

- Maintain maintenance documentation, compliance records, operational reports, and supporting project files

- Support contract administration activities and ensure adherence to service-level agreements (SLAs) and customer requirements

- Coordinate equipment repairs, replacements, upgrades, and warranty-related activities

- Conduct site visits to verify work completion, assess operational needs, and support customer satisfaction initiatives

- Prepare status reports, performance updates, and recommendations for stakeholders and management

- Track maintenance activities and support continuous improvement initiatives through effective recordkeeping and follow-up

- Collaborate with vendors, facility personnel, and internal teams to support operational objectives

- Assist with identifying and resolving maintenance and infrastructure-related issues

- Ensure all work activities comply with applicable safety policies, procedures, and regulatory requirements
What You'll Need
Required:

- Five (5) years of experience in facilities management, maintenance operations, infrastructure support, or a related field

- Strong organizational, administrative, and documentation management skills

- Ability to manage multiple priorities and ensure assignments are completed accurately and within established timelines

- Strong verbal and written communication skills

- Proficiency with Microsoft Office Suite and electronic document/record management systems

- Ability to review and maintain detailed reports, records, and operational documentation

- Valid driver's license and ability to travel to customer and project sites as required

- Strong customer service and stakeholder management skills

- Ability to coordinate maintenance activities across multiple locations, vendors, and stakeholders

- Strong attention to detail and commitment to maintaining accurate records and documentation

- Ability to review, interpret, and validate maintenance reports, service records, and invoices

- Strong problem-solving skills with the ability to identify issues and facilitate timely resolution

- Effective planning, scheduling, and organizational abilities

- Strong interpersonal and customer relationship management skills

- Ability to work independently while managing competing priorities

- Ability to communicate effectively with technical and non-technical audiences

- Knowledge of safety practices and compliance requirements applicable to facilities and maintenance operations
Preferred:

- Basic technical understanding of electrical systems, UPS systems, power infrastructure, or related maintenance operations

- Experience reviewing maintenance reports, service documentation, invoices, and vendor work products

- Familiarity with computerized maintenance management systems (CMMS) and reporting tools

- OSHA 10-Hour Safety Certification or the ability to obtain certification within one year of hire

- Experience supporting service contracts, vendor management, or facility operations programs

Physical Demands

- Ability to safely perform the essential functions of the position in accordance with applicable laws and regulations

- Ability to travel to customer and operational sites as needed

- Ability to walk throughout facilities, access equipment locations, and perform site inspections

- Ability to work in office and field environments

- Frequently required to sit, stand, walk, and use standard office equipment, including computers and mobile devices

#LI-KW1

Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement
It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
$28 - $32 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.