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Front Desk Representative (Westin) - Year Round - Full Time

Alterra

Blue Mountains, ONPosted 2 days agoDirect from company

  • LocationBlue Mountains, ON
  • Work typeNot stated
  • EmploymentFull-time
  • Posted25 October 2026
  • SourceAlterra's careers page (Workday)
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About the role

Flex Year Round WHAT’S IN IT FOR ME?

- Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.

- Save on meals across resort restaurants and cafés, including Starbucks.

- Receive exclusive discounts at all Blue Mountain-owned retail stores.

- Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.

- Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

FRONT DESK REPRESENTATIVE (WESTIN) – YEAR-ROUND

HOURLY RATE - $19.00

FULL-TIME, FLEX – YEAR-ROUND WITH HEALTH AND DENTAL BENEFITS

FULL-TIME HOURS:

- Average 4-5 shifts per week

- 8-hour shifts between 6:45am to 11pm

WHAT WILL I BE DOING?
Front Desk Representatives are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again.

- Being friendly and helpful with guests while answering questions

- Checking guests in and out of the hotels

- Taking ownership of the guest’s entire stay at Blue Mountain Resort

- Resolving service challenges to a happy outcome

WHAT DO WE NEED FROM YOU?

- Exceptional customer service skills

- Energetic, friendly, cheerful attitude

- Intermediate computer knowledge

- Front Desk/Office or related experience

- Available to work weekends, evening, and holidays

*This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW
Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North.  Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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