Implementation Configuration Specialist (Remote)

At Businessolver, we believe benefits should be easy for everyone. We combine intelligent technology with human expertise to help organizations anticipate needs, simplify complexity, and create better experiences for employees and HR teams alike. Our people-first culture is built on innovation, accountability, and a shared commitment to delivering meaningful outcomes for the clients and communities we serve. Every role at Businessolver contributes to our mission of helping people thrive through benefits experiences that are smarter, simpler, and more human.

We're currently pipelining for a future Implementation Configuration Specialist to join our team! The successful Configuration Specialist will be relentlessly focused on the integrity and accuracy of our data as it is shared with carriers. When our client's employees need access to their benefits, we ensure they have it! The ideal candidate is a DOER…a to-do list lives in fear of our Config Specialists!

The Gig:

- Responsible for participating in all raw materials review and validation

- Responsible for ensuring system configuration is completed in accordance to requirements documentation

- Support and follow key work process flows for Annual Enrollment, New Services Implementation as well as Acquisitions and Divestitures system build requirements

- Complete self-QA on all system build work

- Establish and follow global process documentation and report any discrepancies in documentation

- Daily touch-base with necessary internal partners associated with current projects or tasks 

- Accurately maintain capacity and productivity measurements through utilization of task updates

- Review open tasks daily; prioritize work and escalate when appropriate

- Address any escalated or global issues related to system build for clients

- Active participation in training sessions related to new system functionality and processes

What you need to make the cut:

- Bachelor’s Degree or equivalent work experience 

- 2+ years benefits administration plan configuration experience

- Strong SQL, MS Access and strong Excel skills preferred

- Strong analytical ability, excellent communication skills, both written and verbal, with the ability to manage projects and multiple priorities at the same time

- Keen attention to detail - you must pay crazy attention to detail without going crazy

- Be a creative thinker - the person who doesn’t settle and always looks for a better way

- Ability to compare large data sets, organize data and summarize findings

- Working knowledge of business processes, system development and process improvements

- Proficient in gathering business requirements, process flows and use cases

- Experience with and strong understanding of various technologies and platforms 

The pay range for this position is 44K to 68K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).  

This role is eligible to participate in the bonus incentive plan.  

 
Other Compensation:  If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/  

Dear Applicant.  

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.   

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.  We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are.  It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.   

Along the same lines, p lease be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information.  You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.  

With heart,

The Businessolver Recruiting Team

#LI-Remote