Infrastructure Operations Coordinator

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience.  Want to be part of it?

Purpose of the role

The role holder coordinates infrastructure and cloud operational activity, acting as the administrative and commercial hub between infrastructure teams, data-centre operations and customer-facing stakeholders. They own the processes that keep infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance under control, while supporting other project work.

Scope

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Coordination of infrastructure and cloud operational activity across infrastructure teams, data-centre operations and customer-facing stakeholders.

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Ownership of the processes governing infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance.

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Support for customer project activities.

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Project administration in JSM for Infrastructure and Cloud Operations

Key responsibilities

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Coordinate project activity, planning, scheduling, execution, and outcome reporting with relevant teams and stakeholders.

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Track migration and transformation projects, monitoring progress and commitments against delivery timelines.

Skills, knowledge & experience

Essential

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Experience in IT infrastructure or cloud operations administration/coordination.

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Familiarity with Jira Service Management (JSM) or equivalent ITSM tooling.

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Experience with procurement, PO coding and invoicing processes.

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Working knowledge of commercial reporting

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Strong organisational and communication skills, coordinating across technical, customer-facing and commercial teams, and across time zones with UK-based colleagues.