Key Account Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Key Account Manager based in Australia.

We are seeking a results-driven Key Account Manager to build strategic customer relationships, strengthen retention, and drive revenue growth across an established portfolio of enterprise accounts. In this role, you will act as a trusted advisor to key customers, understanding their business objectives and identifying opportunities to expand their use of cloud-based and SaaS solutions. You will take ownership of account strategy, lead upselling and cross-selling initiatives, and work closely with renewal teams to support long-term customer success. Partnering with Sales, Technical Support, Finance, and other internal stakeholders, you will champion the customer experience while aligning commercial opportunities with business priorities. You will also use data-driven planning and accurate forecasting to maximize account value and achieve growth targets. This is an opportunity for a commercially minded professional who thrives in a high-autonomy environment and enjoys combining relationship management, strategic planning, and consultative selling.