Medical Front Desk Receptionist - Urology

Why Join Our Team?

At New York Health (NYH) , we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description:

Medical Front Desk Receptionist - Urology
Location: Brooklyn, NY
Hours: Mon-Fr (8.5hr shift between the hours of 7:30am-5:30pm)
Organization: New York Health (NYH)-Urology

In this role, you will:

- Be responsible for the daily opening and closing procedures of the office.

- Welcome all patients and visitors by greeting them in a pleasant, professional manner.

- Assist in comforting patients and maintaining reception area.

- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.

- Collect co pays and balance total finances of the office on a daily basis.

- Assist patients with the completion of all necessary forms and documentation.

- Build and maintain patient records through the use of the practice EMR system.

- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.

- Assist with the daily distribution of quality assurance surveys and prevention screenings.

- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.

- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.

- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.

- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.

- Maintain daily operations of the office by following standard policies and procedures

- Perform tasks as assigned for special projects.

We require:

- High School diploma with at least 2 years of patient facing reception experience

- Bachelor’s Degree preferred

- Russian Speaking preferred

- Excellent oral and written communication skills

- Ability to accept direction and work within a team concept

- Strong customer service skills.

- 1yr of an EMR experience-Preferred

What we offer:
Salary: Starting at $24 per hour
Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nyhealth.com
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