Movement Information Coordinator

At Airnorth we are more than just a business, we’re also part of the social and economic fabric of Northern Australia, and vital to many of our clients. The symbiotic relationship between our people, our clients and the communities makes us truly different. Airnorth has been mastering Australia’s northern skies for over 40 years. Remaining true to our Territory roots, our headquarters lies in Darwin, complimented by a newly acquired Perth base employing over 225 staff across administration and operations. At Airnorth, we are a family and we care for our employees.

The Movement Information Coordinator coordinates ground operational activities for Airnorth flights at Darwin Airport, support safe, efficient and timely aircraft turnarounds. The role maintains accurate movement information, monitors operational milestones and facilitates communication between Ground Operations, Network Operations, Flight Crew, Ground Handler and other service providers, escalating issues that may affect safety or service delivery.

Responsibilities

- Coordinate daily aircraft departures, arrivals, and turnaround activities to support safe and on-time operations.

- Monitor and communicate flight information, operational changes, and boarding clearances to relevant teams and service providers.

- Supervise check-in and boarding activities, providing guidance and support to Customer Service Officers.

- Prepare and maintain operational documentation, reports, movement records, and flight-related paperwork.

- Liaise with internal teams, flight crew, airports, and third-party service providers to ensure efficient operations.

- Monitor operational performance, identify issues, and escalate risks that may impact safety, compliance, or schedule.

- Support disruption management, shift handovers, and continuous improvement initiatives.

- Ensure compliance with company policies, operational procedures, and regulatory requirements.

Skills & Experience

- Experience in airport operations, customer service, logistics, or a similar operational environment.

- Strong communication, organisation, and problem-solving skills.

- Ability to perform under pressure and manage competing priorities.

- High attention to detail and accuracy.

- Proficient in Microsoft Office and able to learn new systems quickly.

- Eligible to obtain and maintain an ASIC and other required licences.

- Available to work a rotating roster, including weekends and public holidays.

LIFE AT AIRNORTH:
At Airnorth, we are a family, we care for our employees and offer a flexible workplace. Our core values are Safety, Integrity, Passion, Teamwork, and Progress.
Airnorth also offers a range of employee benefits including discounts on domestic and international travel, cruise line discounts, health insurance, gym memberships and an employee assistance program.

To apply for this position, you must have the legal right to live and work in Australia, as shortlisting will commence immediately, we reserve the right to close this position earlier than stated.