Network Operations Analyst

Network Operations Analyst
Location: Amsterdam | Job type: Permanent | 32 – 40 hours

About the Role
As Network Operations Analyst within Acrisure Global Network (AGN), you will provide the operational discipline, data insight and process support needed to run a high-performing global network. You will maintain reliable information on partners, opportunities, accounts, service delivery and revenues, turning data into practical insight for decision-making and continuous improvement.
Employment Relationship
Reports to: Director, Acrisure Global Network

Key Responsibilities
Data and Management Information
- Maintain accurate data on AGN members, international opportunities, active accounts and revenue flows.

- Produce regular dashboards and reports covering pipeline, referrals, partner activity, service performance and income.

- Analyse trends, gaps and exceptions and present clear findings and actions.

- Support data quality controls across systems and teams.

- Assist with forecasting, planning and the preparation of leadership and network-management reports.

Network Operations
- Support onboarding, due diligence, documentation and periodic review of network partners.

- Maintain country profiles, partner capability records, contact information and service documentation.

- Coordinate network surveys, information requests, meeting materials and follow-up actions.

- Monitor agreed service standards and help identify recurring operational or partner-performance issues.

- Support membership administration, network agreements and records in coordination with legal and compliance specialists.

Process and Technology
- Document and improve workflows for referrals, programme coordination, partner selection, reporting and revenue tracking.

- Develop practical guidance that improve consistency and reduce manual effort.

- Support adoption of relationship-management, workflow, reporting and collaboration tools.

- Assist with user testing, training materials and implementation of process or system enhancements.

- Handle network and client information with appropriate confidentiality and data-protection discipline.

Business Support
- Prepare research, data and presentation materials for client meetings, partner discussions and business-development initiatives.

- Support requests for proposal, market exercises and country or partner analysis.

- Proactively identify and develop growth opportunities with network partners and client advisors, helping convert commercial potential into new business.

- Collaborate with clients, network partners and Acrisure colleagues.

Required Training and/or Experience

- Bachelor’s degree in business, finance, economics, data analytics, insurance or a related field, or equivalent experience.

- Experience in operations, data analysis, project support, insurance or professional services is preferred.

- Strong Excel and PowerPoint skills; experience with Power BI, CRM, Monday and workflow tools is an advantage.

- A healthy interest in AI and automation and able to apply this.

- Ability to organise, analyse and explain complex information clearly.

- Fluent written and spoken English; additional languages are an advantage.

Required Personal Attributes/Competencies

- Analytical, accurate and curious, with strong attention to detail.

- Structured and dependable, with effective planning and follow-through.

- Comfortable working independently while contributing to a collaborative international team.

- Service-minded and able to communicate effectively with different stakeholders.

- Proactive in identifying issues, improving processes and learning new tools.

- Able to manage sensitive information with discretion.

- Willingness to travel internationally when required.