Order Desk Specialist

Order Desk Specialist

- 5.5 Days Work , Long/Short Week Work Arrangement, Public Holiday

- Double Pay, Attractive Bonus, Medical Insurance

- Work Location: Ping Shan (10 mins walk from MTR Tin Shui Wan Station)

Roles & Responsibilities

- Provide Sales & Administration Support to entire Aftermarket Operations

- Job orders administration – preparing job start to end, under designated SOP and WIP(Work in Progress) tracking

- Ensure validity and accuracy of ERP through work order processing, SOP, data analysis, internal audit and coordination with inventory control.

- Ensure and maintain internal controls consistent with corporate requirements and good business practice

- Communication with service personnel, superiors, suppliers, sub-contractors, customers and end-users in a professional, responsive, and responsible manner

- Assist in the formulation and implementation of strategies to improve the performance of teams operations

- Manage and develop documentation and job process requirements

Requirements

- Higher Diploma or above. Priority will be given to candidates with business-related academic majors

- Minimum 5 years customer service or sales support background

- A strong communicator, able to work under pressure and handle multi-tasking independently in a fast-paced environment

- Self-motivated, proactive, well-organized, good team player, detail-minded with the ability to work independently and strong sense of responsibility

- PC literate, including good experience with ERP operations and Proficient in Microsoft Office(Word, Excel, PowerPoint)

- High degree of proficiency in Microsoft Excel and Power BI Data Analysis

- Ability to multi-task, prioritize and plan to meet tight deadlines to achieve required targets

- Great command of both written and spoken English and Chinese(Cantonese & Mandarin)

- The candidate is a Hong Kong resident.

- Possess a Hong Kong SAR Permanent Identity Card.

- Native Cantonese speaker.