Patrol- Winter- Volunteer

Volunteer
PART TIME HOURS:

- 3 shifts per week

- 16 SHIFTS DURING THE WINTER SEASON

WHAT WILL I BE DOING?
Reporting to the Supervisory team, Volunteer Patrollers are responsible for ensuring the safety of guests by monitoring trails and surrounding areas for hazards / surface conditions and managing them accordingly.  The Volunteer Patroller will take a proactive approach in customer service active part in skier/ boarder education in an effort to reduce ski / snowboard injuries.

- Monitor trail conditions and on-hill behaviors

- Meet the operating expectations as they relate to guest experience, safety and effectiveness

- Engaging guests in customer service, wayfinding, and general information about the resort as a whole

- Render first aid and help as required, completing associated documentation

- Perform incident investigations and ensure proper and complete documentation

- Ensure all aspects of an incident are handled with a high standard of care.

WHAT DO WE NEED FROM YOU?

- Must be 18 years of age

- Valid driver’s license

- Registered or hold current certification at a minimum level of First Responder or equivalent

- Strong Intermediate skier / snowboarder. (able to ski with confidence, all areas of the resort)

- Must possess excellent employee and public relations skills and be of a friendly and cooperative nature

- Must be able to reason and react with quick, thoughtful judgment while remaining calm under pressure

- Must be energetic, and dependable

- Must be able and willing to work in a physically demanding outdoor environment

- Knowledge of resort an asset

- Successful applicants will be required to complete a criminal background check. (vulnerable sector)

*This role is being posted to fill a vacant position