Professional Services Engineer

This is a client-facing role focused on solution implementation and delivery. It combines technical work with collaboration, supporting customers in deploying and integrating media asset management solutions.

What You’ll Do

- Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments

- Work with customers to understand requirements and support solution design

- Configure and support media workflows (e.g., ingest, processing, metadata, distribution)

- Assist with system integrations, including third-party media and broadcast systems

- Support REST API-based integrations with external systems

- Participate in system configuration, testing, and go-live activities

- Collaborate with internal teams (Product, Engineering, QA) to support delivery outcomes

- Deliver or support customer workshops, documentation, and knowledge transfer

- Contribute to improving delivery practices and implementation processes

What You Bring

Experience & Background

- Experience in Professional Services, Solutions Engineering, System Integration, or similar roles

- Experience contributing to technical delivery projects in IT, software, or media environments

- Degree in Engineering, Computer Science, or related field, or equivalent experience

Technical Skills

- Familiarity with media or broadcast workflows

- Hands-on experience designing or configuring BPMN workflows (e.g. Camunda or similar workflow engines)

- Understanding of APIs, system integrations, or web services

- Knowledge of SQL or data-driven systems

- Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#)

- Exposure to Linux or containerized environments (e.g., Docker)

- Familiarity with cloud platforms (e.g., AWS)

Tools & Technologies (Optional)

- Observability or search platforms (e.g., OpenSearch)

- Version control and CI/CD tools (e.g., GitHub)

- Configuration or automation tools (e.g., Ansible, Chef)

What Helps You Succeed

- Clear communication and willingness to work with customers and teams

- Ability to explain technical concepts in a simple and structured way

- Collaborative and team-oriented approach

- Problem-solving mindset and attention to detail

- Ability to manage priorities in a dynamic environment

- Interest in learning and developing new skills

- Fluency in English (written and spoken)