Renewals Expert
- LocationWeybridge (GB)
- Work typeHybrid
- EmploymentFull-time
- Posted22 October 2026
- SourceOctoenergy's careers page (Lever)
About the role
What we do. Electric Car Leasing
Why we do it. Greener. Fairer. Future.
You will be joining our newly established Driver Success Team , a dedicated team responsible for maximising
customer retention and satisfaction at the end of their lease agreement.
Existing customers are not 'new leads'; they require a strategic, relationship-based approach, not a standard sales call.
Your goal will be to convert upcoming lease renewals, win back 'controllable' leavers, and renew relationships by resolving issues directly, ensuring a great experience that encourages drivers to stay.
This is a hybrid role, with 3 days per week based in our Weybridge office.
Is this a fit? Let your CV decide.
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