Sales Engineer

Role Summary
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.

Responsibilities

- Drive bookings levels to meet and/or exceed assigned bookings goal.

- Maintain regular, planned communication with key customers in the area you support.

- Develop and implement marketing plans aligned with regional sales objectives to support organizational goals.

- Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.

- Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials.

- Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met.

- Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.

- Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.

- Able to work independently, efficiently and communicate productively with others.

- Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities.

- Other duties as assigned.

Requirements

- Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment.

- Skilled at product demonstrations, presentations and business writing.

- Proficient in technology such as Microsoft Office, Excel and PowerPoint.

Preferred Experience / Skills

- Sales experience with rotating equipment such as pumps and mechanical seals.

- Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard.

- Training in sales techniques, negotiations and business finance.

- Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities.

- Ability to lead root cause failure analysis and communicate results.

- Strong verbal and written communication skills.

- Project management experience is a plus.

- BS or BA Degree in a relevant field and 5-7 years of relevant experience (preferably).