Scheduling Coordinator - Coastline Orthodontics

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Coastline Orthodontics
Location: Local Area (Supporting 3 State-of-the-Art Clinics)
Job Type: Full-Time

Why Join Coastline Orthodontics?
At Coastline Orthodontics, we believe a great smile transforms lives. We are looking for a enthusiastic Scheduling Coordinator to serve as the heart of our practice. You’ll be welcomed into a high-performing culture that celebrates teamwork, growth, and personal well-being.

What We Offer (Total Rewards & Benefits):

- Health & Wellness: Flexible health, dental, and vision insurance options + Employee Assistance Program (EAP)

- Perk: Complimentary orthodontic treatment for you and your immediate family!

- Career Growth: Competitive pay, hands-on training, and advancement opportunities

- Work-Life Balance: Generous Paid Time Off (PTO) + Paid Holidays

- Financial Security: Industry-leading 401(k) retirement plan with a company match

About the Role:
As a Scheduling Coordinator, you are the first point of contact for our patients. You will work hand-in-hand with our Orthodontists, clinical assistants, and team leaders to ensure seamless daily operations and maximize patient treatment time.
This dynamic role helps support multiple state-of-the-art clinics, so flexibility and a willingness to assist across locations are key to your success and our team’s daily harmony.

Key Responsibilities:

- Patient Hospitality: Welcome patients, answer incoming calls, handle appointment scheduling, and send confirmations.

- Multi-Clinic Support: Travel locally to assist across our 3 modern locations to ensure continuous, high-quality patient care.

- Clinical Collaboration: Partner with doctors and clinical staff to keep daily appointments on schedule.

- Practice Administration: Manage patient accounts, verify insurance eligibility, and maintain accurate digital dental records.

- Office Coordination: Maintain office inventory/stock levels and assist with light general housekeeping to keep our clinics pristine.

What We Are Looking For:

- Patient-Centered & Kind: Warm, respectful, and genuinely passionate about helping others.

- Team Player & Adaptable: Thrives in a fast-paced environment and eager to collaborate across multiple clinic sites.

- Strong Communicator: Excellent verbal/written skills and strong attention to detail.

- Proactive Problem Solver: Able to multitask, handle challenges with grace, and anticipate team and doctor needs.

- Tech-Savvy: Comfortable navigating basic computer programs and digital scheduling software.

Qualifications:

- Education: High School Diploma or equivalent required.

- Experience: 2+ years of administrative, customer service, or medical office experience preferred.

- Mobility: Reliable transportation and a valid driver's license to travel between our 3 local clinics.

- Skills: Basic computer literacy and legible handwriting.