Senior Medical Equipment Deliver Driver

Position Summary:
Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of
home medical equipment for our customers. Setup is done in their home or long-term care setting.
Essential Functions and Job Responsibilities:

-  Develop and maintain working knowledge of current products and services offered by the company and all
applicable governmental regulations.

-  Comply with all applicable company policies and procedures.

-  Manage territory to reach service goals and deliver equipment including oxygen as required in accordance with
industry standards.

-  Educate customers in proper use and care of respiratory and HME equipment in a home setting.

-  Complete written patient visits reports following setup and follow-up visits as required.

-  Assist with customer equipment problems under emergency conditions.

-  Process all orders in a timely, accurate manner.

-  Promote services and products to referral sources in the community as appropriate.

-  Develop basic reimbursement knowledge and completely document all information necessary to ensure
reimbursement for all appropriate equipment, products, and services.

-  Assist with implementation of quality improvement program to meet company policies.

-  Maintain home oxygen systems through regularly scheduled visits to customers.

-  Assume on-call responsibilities during non-business hours in accordance with company policy.

-  Safely drive and maintain company vehicle.

-  Perform patient assessment and re-assessment for patient care.

-  Perform routine preventative maintenance and simple repairs on equipment as required in accordance with
company policies.

-  Report equipment hazards and/or product incidents as required in accordance with company policies and
procedures.

-  Develop and maintain working knowledge of current HME products and services offered by the company.

-  Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),
infection control and hazardous materials handling.

-  Maintain patient confidentiality and function within the guidelines of HIPAA.

-  Completes assigned compliance training and other educational programs as required.

-  Maintains compliant with AdaptHealth’s Compliance Program

-  Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
Maintenance and Cleaning Guidelines

-  Perform other related duties as assigned.
Competency, Skills, and Abilities:

-  Problem solving skills with attention to detail.

-  Ability to prioritize and manage multiple tasks.

-  Ability to clean, test and repair home medical equipment.

-  Ability to identify safety hazards and take the necessary precautions.

-  Accurately receive, stock, retrieve and load equipment and supplies.

-  Work cooperatively with those contacted in the course of work.

-  Ability to prioritize and manage competing priorities and tasks.

-  Independent decision making

-  Computer skills including knowledge of Microsoft Office applications.
Requirements
Education and Experience Requirements:

-  High School Diploma or equivalency

-  Entry level sales, customer service background essential

-  Military, delivery driver with sales component or health care technician experience would be considered related
experience.

-  One (1) year of HME delivery experience preferred.

-  Valid and unrestricted driver’s license in the state of residence

-  Senior level requires two (2) years’ experience in HME delivering and setting up medical equipment in patient
homes.
Physical Demands and Work Environment:

-  Must be able to regularly lift and/or move up to 85 pounds, frequently lift and/or move up to 100 pounds, and
occasionally lift and/or move up to 160 pounds.

-  Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving
equipment and supplies.

-  Subject to long periods of sitting and driving.

-  Work environment may be stressful at times, as overall work activities and work levels fluctuate.

-  May be exposed to unsanitary conditions in some home settings.

-  May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne,
bloodborne, and/or other potentially infectious pathogen.

-  May be exposed to high crime areas within the service community.

-  Must be able to drive independently and travel as needed.

-  May be exposed to angry or irate customers.

-  Must be able to access the patient’s residence without assistance.

-  Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy,
compassion, courtesy, and respect for privacy.