Solution Engineer Expert

ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports customers in their digital transformation and sustainable energy transitions for a green and smart future, helping them to prioritize safety, maximize reliability, and stay resilient.

ETAP's expertise has emerged from more than 35 years of global experience, and more recently in 2023 by expanding into new integrated offerings with IGE, a leading electrical engineering software company renowned for its SEE software portfolio for the creation, maintenance, and calculation of electrical installation projects.

Our employees' passion for excellence, innovation, and customer satisfaction is our most-prized resource. If you share that passion — and want to be part of a company that leads the energy transition towards a cleaner and more resilient world for future generations — we invite you to join us!

ETAP is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.

Job Title:  Solution Engineer Expert
Location:  Ballerup, Denmark
Employment Type: full-time

Key Responsibilities
·        Perform and lead ETAP engineering studies including Load Flow, Short Circuit, Arc Flash, Harmonic Analysis, Protection Coordination and Motor Acceleration studies.
·        Execute advanced studies such as Transient Stability, Reliability Assessment, Load Shedding, BESS, Renewable Integration, Grid Code Compliance, AC/DC Network Analysis and Power Quality studies.
·        Support major customer projects throughout Europe by providing technical guidance, model reviews and engineering recommendations.
·        Deliver technical demonstrations, workshops, proof-of-concepts and solution presentations during the sales cycle.
·        Support proposal development, scope definition and technical bid responses.
·        Provide advanced technical support and resolve complex customer cases.
·        Deliver ETAP training courses and mentor junior engineers.
·        Act as the primary channel for gathering customer requirements and communicating market needs to ETAP Product Management and R&D.
Required Qualifications & Expertise
·        Bachelor’s or Master’s degree in Electrical Power Engineering.
·        Strong experience delivering power system studies using ETAP.
·        Expert-level knowledge of Load Flow, Short Circuit, Arc Flash and Harmonic Analysis.
·        Experience working with utilities, industrial facilities, EPCs, consultants or renewable energy projects.
·        Strong communication and presentation skills with the ability to engage customers and senior stakeholders.
Sales Involvement
The role has significant pre-sales responsibility and will work closely with regional sales managers across Europe. Activities include customer meetings, solution design discussions, demonstrations, technical workshops, proposal support and strategic opportunity development.
R&D Involvement
The position acts as a key bridge between the European market and ETAP R&D. Responsibilities include identifying customer requirements, validating new functionality, participating in beta programmes and driving product enhancements based on market feedback.
Success Measures
·        High-quality delivery of engineering studies and consulting engagements.
·        Contribution to sales growth through technical leadership and customer support.
·        Successful delivery of training and customer enablement activities.
·        Strong collaboration with ETAP R&D and Product Management.
·        High customer satisfaction across Europe.

ETAP requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

ETAP is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join ETAP to create the transformative technology that enables our customers to engineer a better world.