Sr Analyst, Loyalty Operations

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose: Senior Operations Business Analysts are responsible for leading small to medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to leading teams on projects, effective communication to teams and other leaders, reviewing and understanding sales/financial data, identifying trends in business and the retail industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication.

Key Responsibilities:
- Lead Project Teams of Analysts and other associates

- Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization

- Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors

- Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.

- Deliver presentations to teams and executive leaders and sponsors.

Direct Manager/Direct Reports:
- Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)

- No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

Travel Requirements:
- Typically requires overnight travel less than 10% of the time.

Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
- Must be eighteen years of age or older.

- Must be legally permitted to work in the United States.

Preferred Qualifications:
- A Master's Degree is preferred.

- (5 years of work experience is preferred)

Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
- No additional education

Minimum Years of Work Experience:
- 3

Preferred Years of Work Experience:
- No additional years of experience

Minimum Leadership Experience:
- None

Preferred Leadership Experience:
- None

Certifications:
- None

Competencies:
- Experience leading high performing teams

- Consulting management and/or project management.

- Strong quantitative skills such as statistics and data analysis

- Problem solving

- Strong Operations, Retail and/or field knowledge