Team Member Dining Room Attendant

At Monarch Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Team Member Dining Room Attendant
Salary/Shift: $20.00/hr Days/Swings - $22.00/hr Nights/Grave
Status: Full-time

Monarch Casino Resort Spa in Black Hawk, Colorado, sits 45 minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA that achieve this designation. Boasting 23 floors filled with 516 luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 1,100 slot machines and over 45 table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers' Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As a family-owned business, we are committed to excellence in every guest experience. We offer exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm, welcoming acknowledgment every time you step through our doors. We focus on building lasting relationships with our guests and community, ensuring every interaction is hospitable and welcoming.

Responsibilities

- Clean tables and stock napkins, salt & pepper shakers.

- Stock pastries, whole fruit, potato chips, hot tea, coffee, milk and chocolate.

- Put away food order and rotate food (FIFO).

- Stock chinaware, silverware, and glassware.

- Clean the tables with sanitizing solution.

- Re-stock set-up area with clean equipment.

- Check out with supervisor before leaving the shift.

- Performs other duties as assigned.

- Show willingness to work as a team.

Qualifications

- Responsible for the use of proper telephone etiquette.

- Ability to multi-task in fast paced work environment.

- Ability to prioritize assigned duties paying strong attention to detail.

- Good Communication skills.

- Effective oral and written communication.

- Ability to follow food safety standards.

- Previous customer service experience-hospitality.

- Ability to count cash in blackout situation.

Performance Expectations

- Must comply with all established guest service standards.

- Keep work area clean and assist with side work duties.

- Needs to complete all assigned side work duties in a timely manner.

- Must be able to interact well with team Members.

- Need to be fast and efficient as well as thorough in completing required table cleaning.

- Work independently with little or no supervision.

- Expected to follow the Atlantis Appearance standards.

- Ensures cleanliness of work area, cashier stand, and medicine displays.

Benefits:

- Enhanced health, dental, and vision insurance, along with a flexible spending account.

- Education, tuition, and certification reimbursement (up to $6,000 per calendar year).

- Growth opportunities available within department/company.

- Access the team dining hall with one free hot meal per shift.

- Company-matched 401k.

- Paid time off and six observed holidays

- Team Member Hotel, Retail, and Spa Discounts

- Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Save your gas and mileage on your car! Check out these convenient casino bus routes   at  www.casinoshuttle.com . As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An estimated salary for this position would be: 

 We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.