Temporary - Financial Counselor

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department:
Patient Financial Services

Temporary Financial Counselor

Position Type: Temporary – Agency Assignment 3-6 months assignment
Schedule: Full Time - Monday-Friday 8:00am - 4:30pm

Job Description

Works under the supervision of the Business Services Coordinator.  Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Provides patients with alternative resources to finance hospitalization.  Performs other duties as assigned.

- Composes and types letters, liens and probate claims.

- Arranges for and collects payments for pre-registered patients, in-house and discharged patients.

- Answers inquiries accurately and courteously.

- Enters detailed comments into the computer system.

- Evaluates and processes incoming mail.

- Maintains a system for periodic review and follow-up on unpaid accounts.

- Greets patients and public politely.

- Responds to inquiries from collection agencies.

- Receives required documentation for charity care patients.

- Provides patients with options of program coverage and assists with completion of applications.

- Receives and reviews all admissions with self-pay portion for possible third-party governmental coverage.

- Follows up with responsible parties and third-party payor on unpaid accounts.

- Refers accounts to outside collection agencies when collection efforts have been exhausted.

- Processes loan applications.

- Processes bankruptcy notices.

- Maintains records and files account transaction, hard copy and computer system.

- To be vigilant of co-members desk when vacant.

- Interprets for non-English speaking patients/public.

- Performs other duties as assigned.

Education: Work requires knowledge generally acquired through a high school education or GED.

Licensure: None.

Experience: One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.

Pay Range: The hourly rate for this position is $29.47 - $35.47. The range displayed on this job posting reflects the target for new hire salaries for this position

Job Specifications:
● Union: NUHW

● Work Shift: Day Shift

● FTE: 1.0

● Scheduled Hours: 40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!