Workplace Experience & Real Estate Portfolio Lead

Workplace Experience & Real Estate Portfolio Lead
Description -

Workplace Experience & Real Estate Portfolio Lead
Bengaluru, India
About the Role
India is one of HP Inc.’s strategically important and operationally complex markets. The Principal, CREWS India is the accountable workplace experience and real estate leader for India, shaping environments that enable business performance, strengthen employee engagement, and help teams, peers, and partners thrive across multiple sites.
Based in Bengaluru and reporting to the Director, CREWS — APJ, the Principal, CREWS India will serve as a trusted country leader and partner to India business and site leaders, Finance, HR, Legal, Procurement, Security, EHS, and global CREWS stakeholders. The role requires executive presence, sound judgment, and the ability to align diverse stakeholders, lead enterprise-scale change, and translate business, workforce, and employee needs into an integrated India workplace strategy.
This is a strategic leadership and accountability role. The successful candidate will lead through others, influence without authority, and connect workplace decisions to HP’s business priorities. Success will be measured through business continuity, productivity and collaboration, employee experience, cost and capital discipline, risk and compliance, partner performance, and delivery of complex transformation priorities.

Key Responsibilities

- Own workplace experience, facilities, and site services across India, creating safe, compliant, reliable environments that enable employees and teams to perform at their best.

- Bring a hospitality-led mindset to workplace delivery, creating responsive, thoughtful, high-quality experiences for employees, leaders, visitors, and partners.

- Set India’s real estate and workplace strategy, translating business and workforce priorities into portfolio plans, space optimization, investment choices, and executive-ready recommendations.

- Partner with senior business and site leaders to anticipate growth, workforce, cultural, operational, and regulatory needs and convert them into workplace solutions that improve productivity, collaboration, talent experience, and resilience.

- Establish strong governance through clear KPIs, SLAs, reporting rhythms, accountability, and recovery plans for service providers and internal delivery teams.

- Own India operating and capital budgets, optimize total workplace cost, and build compelling business cases that balance financial return, employee experience, risk, and long-term value.

- Provide strategic oversight of construction, fit-out, renovation, consolidation, expansion and facilities related issues

- Build, coach, and develop India CREWS team and partner ecosystem, fostering an inclusive, positive environment where people take ownership, collaborate, and thrive.

- Represent HP Inc. with landlords, developers, service partners, consultants, and senior governmental or regulatory representatives where required.

- Drive EHS, security, procurement, financial, sustainability, and statutory compliance across the India portfolio.

- Ensure disciplined follow-through on issues, escalations, and service gaps, with clear ownership, urgency, transparency, and closure.

- Foster collaboration, ownership, continuous improvement, and One HP problem-solving across regional, global, and local teams.

- Lead India’s employee transportation program, ensuring compliance, service reliability, and adoption of innovative, industry-standard technologies.

Education & Experience

- Bachelor’s degree required in Business Administration, Engineering, Architecture, Real Estate, Facilities Management, or a related discipline; equivalent demonstrated experience will be considered.

- Graduate degree, MBA, or postgraduate qualification preferred.

- Typically 12+ years of progressive experience in facilities services, corporate real estate, workplace operations, portfolio management, or related fields.

- Experience leading large, complex, multi-site operations in India, preferably within a multinational, technology, engineering, R&D, or shared-services environment.

- Demonstrated track record of influencing senior executives, leading enterprise-scale change, and delivering measurable outcomes across workplace experience, cost, risk, and business performance.

- Preferred certifications include Certified Facility Manager, PMP, RICS, MCR/CORENET, LEED, GRIHA, or equivalent credentials.

Required Knowledge & Skills

- Facilities management, workplace services, preventive maintenance, EHS, sustainability, security coordination, and business continuity.

- Construction, fit-out, renovation, HVAC, plumbing, property management, supplier management, and project governance.

- Finance, procurement, financial analysis, budget ownership, forecasting, invoicing, and executive reporting.

- KPIs, service provider governance, root-cause analysis, continuous improvement, and recovery planning.

- Ability to navigate statutory requirements, government interfaces, landlord/developer relationships, and India market dynamics.

Leadership Competencies

- Strategic thinking, results orientation, and the ability to convert ambiguity into clear priorities, decisions, and execution plans.

- Executive presence and effective communication with senior leaders, employee councils, government representatives, landlords, developers, vendors, and internal teams.

- Customer centricity, digital fluency, learning agility, and data-driven decision-making, with the ability to translate business, workforce, and employee needs into strategies that improve productivity, collaboration, engagement, and organizational performance.

- Collaborative leadership across matrixed global, regional, and local teams, creating trust, shared accountability, and a positive environment where colleagues and partners can thrive.

- Ability to influence outcomes without direct authority by building trust, aligning stakeholders, creating shared ownership, and following through on commitments.

- Constructive, resilient leadership under pressure, maintaining clarity, inclusion, accountability, and momentum through ambiguity and escalation.

- People leadership capability, including coaching, performance management, talent development, team building, and succession readiness.

- Enterprise leadership potential to lead large cross-functional programs, influence long-term direction, and represent the function at senior forums.

Impact, Scope & Complexity

- Shapes outcomes for large functions and leads complex, cross-division initiatives across India, with visibility and influence at country, regional, and global leadership levels.

- Delivers innovative, practical solutions to complex real estate and workplace challenges, using data and stakeholder insight to improve employee experience, productivity, resilience, cost, and risk outcomes.

- Balances day-to-day service reliability with long-term transformation, portfolio optimization, sustainability goals, and workforce experience outcomes.

- Requires sound judgment, resilience, collaboration, and the ability to make trade-offs across cost, risk, service quality, compliance, employee experience, and business growth.

Preferred Leadership Differentiators

- Experience with smart building technologies, workplace analytics, and sustainability frameworks such as LEED, GRIHA, or equivalent.

- Track record leading workplace transformations or portfolio expansions in complex, high-growth organizations.

- Natural ability to influence, align, and collaborate across global, regional, and local teams without relying on formal authority.

- Passion for operational excellence and belief that the workplace can drive culture, performance, collaboration, and talent experience.

Travel
Travel within India and occasional regional travel may be required based on business, site, project, and stakeholder needs.

Why HP Inc. India
At HP Inc., CREWS creates workplace experiences that enable business outcomes, support our people, and advance the well-being of our communities and planet. This role offers the opportunity to shape one of HP’s most important country portfolios, lead through meaningful complexity, and strengthen India CREWS capability. The right candidate will help make HP’s workplace a competitive advantage while developing the breadth, judgment, and enterprise leadership capability to take on expanded scope as opportunities arise.
HP Inc. is an equal opportunity employer committed to building a diverse, inclusive, and equitable workplace.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -
Corporate Administration
Schedule -
Full time
Shift -
No shift premium (India)
Travel -

Relocation -
Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s   EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "