Account Manager

We are seeking a highly motivated Account Manager to drive new client acquisition through proactive outreach, cold calling, and consultative selling. This role is focused on generating net-new logos, opening doors with decision-makers, and converting prospects into long-term managed services clients.  The ideal candidate is comfortable with high-volume outbound activity, excels at relationship building, and thrives in a performance-driven environment.

New Business Development

- Prospect, qualify, and pursue net-new clients through cold calling, email outreach, LinkedIn, and networking.

- Build and manage a consistent outbound pipeline.

- Target decision-makers including CEOs, CFOs, Operations Managers, and IT Leaders.

- Identify opportunities for managed services, cybersecurity, cloud, and IT consulting solutions.

- Book qualified discovery meetings for deeper technical assessments.

Sales Execution

- Conduct needs-based discovery and uncover pain points.

- Present solutions in collaboration with technical and account management teams.

- Prepare proposals and pricing aligned with company standards.

- Negotiate contracts and close new business.

- Maintain accurate forecasts and deal tracking in CRM.

Pipeline & Activity Management

- Maintain daily/weekly activity targets (calls, emails, meetings).

- Track leads, opportunities, and conversions.

- Provide regular reporting on pipeline and performance.

- Continuously refine outreach strategies.

Market & Relationship Development

- Research industries, competitors, and market trends.

- Build long-term relationships with new clients.

- Represent the company at events and community functions when required.

- Position the organization as a trusted IT partner.

Performance Metrics (KPIs)

- Outbound activity volume (calls/emails/meetings)

- Qualified meetings booked

- New logos acquired

- Monthly/Quarterly revenue closed

- Pipeline coverage ratio

- Conversion rates

Required Qualifications

- 2+ years experience in B2B sales, business development, or outbound prospecting

- Proven success in cold calling and lead generation

- Experience selling services or solutions (IT/MSP experience preferred)

- Strong communication and negotiation skills

- Comfortable working with CRM systems

- Self-driven and results-oriented