Administration and Customer Service

Administration and Customer Service Virtual Assistant – Remote
Location: Anywhere Globally
Schedule: Part-Time EST, with the opportunity to transition to Full-Time
Required Software: GoHighLevel (GHL) CRM
Job Overview
We are looking for a reliable and tech-savvy Virtual Assistant to assist with daily administrative tasks and customer service operations. Responsibilities include checking emails, monitoring AI agents, responding to customer chats, reviewing CRM conversations, managing follow-ups, and reporting any issues.
Key Responsibilities

- Monitor and manage incoming emails.

- Check AI agents to ensure they are functioning properly.

- Respond to customer chats professionally and promptly.

- Review conversations and customer interactions in GHL CRM.

- Track follow-ups and identify missed or unanswered messages.

- Report issues and provide general administrative support.

Requirements

- Experience in administration, customer service, or virtual assistance preferred.

- Familiarity with GoHighLevel (GHL) CRM is an advantage.

- Good written English and communication skills.

- Strong attention to detail and organizational abilities.

- Tech-savvy, proactive, and able to work independently.

- Reliable computer and internet connection.

Ideal Candidate: Someone dependable, detail-oriented, and comfortable working with CRM systems, AI tools, and customer communications.
Growth Opportunity: Start part-time and potentially transition to full-time as the business grows.
Originally posted on Himalayas