Administrative Officer

Job Title
Administrative Officer

Job Description Summary
To support the valuation department administration team.

Job Description

- Ensure accuracy in the completion of duties timely and accurately such as registration/ billing/ dispatch, improve on dispatch process on soft and hard copies.

- Assist duty valuers via general email, to check consistency and accuracy in monthly bulk valuation submission.

- Check bank statement /cheques promptly & inform valuers to expedite if report not ready.

- Send out ready reports immediately once payment received or/and if the report is ready.

- Update respective valuers accordingly if the report is not ready and update in Valuepro under Job Remarks on the completion date.

- Ensure billings are completed on time and monitored closely and follow up payments with finance.

- Manage aging list by sending reminder letters to banks and inform valuers to follow up at least every three months.

- Process data/ sorting /distribute/ upload bulk indicatives in IVS (while processing and when completed) and issue invoice in due course.

- Responsible for the Bank’s assignments & streamline of bulk process.

- Handle tender documents and renewal of bank panel matters etc.

- To assist valuers in sales development of regular clients

- To assist the Director/ Deputy Director on ad hoc tasks for smooth operation of work and other

- Admin collaboration in achieving optimal efficiency in Valuepro and reduce/ improve administrative process to achieve a) & b)
Ensure >80% of cases are cleared within less than a month. Ensure values are mostly consistent from IVS or related system. Ensure billings are cleared promptly when reports are delivered.

INCO: “Cushman & Wakefield”