Administrative Sales Assistant

At Tom James Company, an administrative assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. This role directly supports the top-producing sales professional amongst a team of hard-working individuals.

Location: Atlanta, GA

Daily in office attendance required

Compensation: $40,000–$50,000
Includes a monthly performance-based bonus with eligibility beginning after 6 months of employment

We offer a generous PTO plan, paid holidays, and a 401(k) plan. A full range of medical, financial, and/or other benefits available on an op-in basis

Employment Status: Full-time, 40 hours per week; hourly/non-exempt

Responsibilities:

-
Proactive calendar management in a fast-paced, high volume, and constantly evolving client service environment

-
Organizing and scheduling client appointments and fittings

-
Exercising knowledge of geography and timeline layout based off location

-
Manage and maintain incoming texts and emails through the sales professional

-
Sending reminders & appointment confirmations daily

-
Monitoring all open orders and consistently checking on order statuses

-
Building relationships with the factory leads and maintaining communication with necessary contacts

-
Organize communication tracking and maintain current statuses

-
Accompany sales professional on a full day of client meetings once a week, gaining knowledge of the business and covering weekly responsibilities

-
Coordinating and maintaining all client orders/files

-
Communicating regularly with the sales professional and other members of the store team

-
Maintaining a professional image when contacting factories, corporate office, clients, and outside vendors

-
Sending monthly product texts to clients as needed

-
Meeting with the sales professional to set goals and expectations monthly

-
Organizing inventory alongside teammates

-
Pursuing efficiencies for processes and communication as needed

-
Picking up and delivering client items as needed

-
Entering customer data into CRM system

Requirements:

-
Two years’ office-related experience is required

-
Experience with a sales-oriented environment is preferred

-
On-site attendance is required

-
Confident worker & team player

-
Strong communication skills (verbal & written)

-
Proactive problem-solving skills

-
Excellent organizational skills

-
Outstanding time management skills

-
Professional customer service skills

-
Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms

-
Possesses basic accounting skills (such as balancing accounts)

-
Enjoys being flexible and multitasking

-
Motivated to tackle challenges

-
Able to bend and lift 30 lbs.

-
Valid Driver’s License required