Analyst, Talent, Learning & Organizational Development

Standard Job Description

Designs and implements programs to enhance the effectiveness of managers and teams in order to increase organization productivity and customer satisfaction.  Conducts organizational assessments and interventions to improve team and individual performance.  Assesses critical business issues and designs organization development and strategic plans to enhance company performance.  Leads and provides guidance for change management efforts.  Facilitates design and implementation of reengineering and/or reorganization efforts.  Advises on team design and performance.  Provides development, coaching and training for managers on leadership skills.

Basic Qualifications

- Lead the execution and continuous improvement of the Early Careers Program, including planning, stakeholder engagement, facilitation, and evaluation

- Lead and facilitate the New Leader Integration Workshop, partnering with Human Resources (HR) Centres of Excellence to deliver an integrated onboarding experience for new leaders and deliver Talent & Organizational Development content

- Proactively plan, coordinate, and manage team deliverables and operational processes end-to-end, anticipating timelines, assessing competing priorities and dependencies, initiating activities at the appropriate time, and driving execution through to completion with minimal direction

- Manage the Learning Management System administration including learning assignments, reporting, and troubleshooting ensuring timely resolution and effective program delivery

- Manage program and process communications, ensuring leaders, employees, and stakeholders receive clear, timely, and relevant information related to initiatives

- Partner with HR Business Partners, managers, and other stakeholders to analyze talent and performance data, identify talent risks and capability gaps, and provide guidance on talent, performance, learning, and development programs and processes

- Administer and support leadership and development assessments, including 360-degree and other assessment tools, and conduct assessment debriefs to support individual development planning

- Drive continuous improvement initiatives that enhance Talent & Organizational Development programs, processes, tools, and ways of working.

Desired Skills

- Bachelor's degree in HR, Organizational Development, Business Administration, Psychology, Adult Education, or a related discipline

- Typically, Four+ years of progressive experience in Talent Management, Organizational Development, Learning & Development, HR, or a related discipline

- Strong facilitation and presentation skills, with experience delivering learning courses, workshops, and group discussions to diverse audiences

- Strong analytical and problem-solving skills, with demonstrated ability to interpret people data, identify trends and capability gaps, and translate findings into actionable insights and recommendations

- Strong organizational and execution skills, with attention to detail and the ability to effectively manage both program ownership while coordinating multiple priorities, timelines, and stakeholders

- Knowledge of adult learning principles and experience developing practical learning resources, job aids, and other performance-support materials

- Knowledge of project management and continuous improvement principles, with an interest in developing broader Talent & Organizational Development capability

- Proficiency with Microsoft Office applications, particularly Excel and PowerPoint; experience with HR, talent management, learning, assessment, or survey platforms is considered an asset

- Certified Human Resources Professional (CHRP) designation or progress toward completion is considered an asset.