Associate Director, Market Intelligence & Price-to-Win

Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role
At Kyndryl, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. As our Market Intelligence & Price-to-Win Leader, you will serve as the strategic bridge between deep infrastructure technology and commercial market competitiveness. You will be the primary subject matter authority on global market pricing dynamics across Hybrid Cloud, server infrastructure, public/private cloud environments, and resilient backup and recovery services.

In this high-visibility role, you will embed with strategic deal teams to translate complex market benchmarks, provider positioning, and competitive intelligence into actionable commercial strategies. Operating as both a technologist and a commercial strategist, you will decode market benchmarks, clarify delivery boundaries and bundled cost structures, and leverage cutting-edge AI analytical tools to sharpen Kyndryl’s competitive edge. Your expertise will directly influence executive pursuit reviews, optimize commercial constructs, and elevate win probabilities for transformative, enterprise-scale engagements.

Key Responsibilities
- Market Pricing Authority: Serve as Kyndryl’s primary SME on market pricing structures across server infrastructure, private and public cloud platforms, backup and recovery services, and hybrid IT operating models.

- Competitive Intelligence & Benchmarking: Rigorously evaluate benchmarks from industry advisory firms; clarify market inclusions, exclusions, baseline assumptions, and bundled versus out-of-scope services to establish clear "in-market" positioning.

- Price-to-Win Leadership: Partner with pursuit leaders on multi-million-dollar transformational opportunities to architect winning pricing strategies, improve deal competitiveness, and balance aggressive market positioning with robust operating margins.

- Technical & Cost Synthesis: Collaborate with solution architects and cost advisors to align market comparisons with actual delivery architectures, evaluating core cost drivers across compute, storage, cloud consumption, and labor-based operational models.

- AI-Powered Analytics & Research: Harness advanced AI platforms and data analytics to accelerate competitive research, detect pricing trends, and automate repeatable intelligence methodologies.

- Executive Advisory & Asset Creation: Deliver high-impact briefings and recommendations for executive bid reviews, while authoring reusable market playbooks, pricing guidance assets, and training workshops for global solutioning teams.

Your Future at Kyndryl Joining Kyndryl means stepping into an environment focused on growth, innovation, and global collaboration. In this role, you will work alongside solution architects, pricing specialists, delivery leads, and senior business executives across the globe to shape winning propositions for major enterprise transformations. You will have continuous opportunities to pioneer new analytical methodologies, expand your visibility across multifaceted technologies, and play a decisive part in securing the partnerships that power the digital economy.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of  vaccination  to align with their respective COVID-19  vaccination  policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are
Required Qualifications

- Bachelor's degree in Business, Finance, Information Technology, Engineering, or related field.

- 8+ years of experience in one or more of the following:
- Infrastructure solutioning

- Managed services pricing

- Cloud economics

- Cost modeling

- Infrastructure consulting

- Competitive market analysis

- Demonstrated expertise in server, cloud, infrastructure, backup, and recovery services.

- Strong understanding of infrastructure delivery cost structures and service components.

- Experience supporting large enterprise or strategic outsourcing engagements.

- Ability to evaluate market pricing and develop competitive pricing recommendations.

- Strong analytical and financial skills.

- Excellent communication and executive presentation capabilities.

Preferred Qualifications

- Experience supporting large strategic deals (>$10M TCV environments preferred).

- Experience working with market intelligence providers such as Everest Group, ISG, Gartner, IDC, HFS, or similar organizations.

- Knowledge of managed infrastructure services, cloud transformation, and outsourcing markets.

- Experience building Price-to-Win strategies.

- Familiarity with AI-enabled research platforms and analytics tools.

- Strong understanding of commercial deal structures and outsourcing contracts.

- Experience working directly with pursuit teams, solutioning teams, and senior executives.

Success Characteristics
The ideal candidate:

- Thinks like both a technologist and a commercial strategist.

- Can translate complex market data into actionable business guidance.

- Builds credibility with solution architects, pricing teams, and executives.

- Is intellectually curious and continually researches market evolution.

- Uses data and AI to drive fact-based decisions.

- Thrives in fast-paced strategic deal environments.

- Is passionate about helping teams win competitive opportunities.

The base compensation range for the position in the U.S. is -
$143,640 to $273,000 based on a full-time schedule reflects the minimum and maximum target compensation Kyndryl, in good faith, believes it may pay for the role at the time of this posting.

Your actual compensation may vary depending on multiple factors legally permitted in the applicable jurisdiction, including, but not limited to, geography, relevant job-related skills, education and experience, certification and licenses, internal pay equity, and market and business consideration. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:
California (San Francisco Bay Area): $172,440 to $327,600
California (All Other): $158,040 to $300,360
Colorado: $143,640 to $273,000
Massachusetts/ Virginia: $143,640 to $300,360
New York City: $172,440 to $327,600
Washington: $158,040 to $300,360
Washington DC: $158,040 to $300,360

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.

Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.

Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.