Associate - Leasing - Central Operations - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM
- LocationMaharashtra, India
- Work typeOn-site
- EmploymentFull-time
- Posted3 November 2026
- SourceTata Capital's careers page (Oracle Recruiting)
Live checkFirst seen 6 days ago; still listed on Tata Capital's careers page 1 h ago.
Moves fastWhen Tata Capital takes a role down early, it is usually about 4 days after posting. Apply soon.
About the role
10099
To manage all operations activities at the branch and ensure customer satisfaction by resolving all customer queries thus supporting the Retail Loan Product process
Graduate in any discipline
o Achieve high efficiency levels by ensuring all queries are resolved within TAT;and developing processes that will improve TAT
o Ensure service deliverables are processed by the team as per TAT, training them on policy and process changes to minimize errors
o Resolve branch queries,ensuring that queries raised by stakeholders are addressed promptly and providing support as required
o Coordinate with the system team to resolve routine and other system issues, identifying gaps and recommending measures to address such gaps.
o Monitor repricing and update systems, based on inputs received from RBI/ business team
o Conduct impact analysis and accordingly update systems after approval from the business team
o Release communication about rate increase or decrease to customer and update the web-portal system accordingly.
o Resolve audit queries raised by internal and external auditor and initiate corrective action as suggested
o Ensure compliance to all Audit / RBI regulations.
Get open roles ranked against your CV
Add your CV once. RoleFinder ranks the open roles where you want to work, plus remote ones, against it, shows your best 12 with a one-line reason each, and emails you new matches once a week. The file is read once by AI and not kept; employers never see it.
Sign in with Google or email to start. How we handle your CV