Associate Sales Representative (Charlotte, NC, US)

Location: Charlotte, NC, United States
Job ID:  91332

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Associate Sales Representative

Your main responsibilities

The Sales Associate, EI role is a developmental position designed to build industry knowledge, product expertise, systems proficiency, and selling skills needed to prepare for a Sales Representative, EI role. Through structured learning, job shadowing, and hands-on assignments under the guidance of experienced sales and field teams, the trainee will learn to support customer relationships, identify opportunities, and navigate the sales process. The trainee is expected to apply feedback and demonstrate increasing proficiency and independence as readiness for a Sales Representative, EI role develops.   This role is intended as a trainee position with the expectation that incumbents would interview and be successfully placed into a sales representative, EI position within 6 months.

Responsibilities

•    Industry & Product Learning: Develop a foundational understanding of the elevator and escalator industry, the EI business, customer needs, and the competitive landscape. Learn Schindler’s products, service offerings, and technology solutions and how they support customer requirements.

•    Systems & Process Training: Learn to use company sales and customer management systems to maintain records, track opportunities, prepare estimates and proposals, and support reporting. Develop an understanding of pricing, service agreements, renewals, accounts receivable, and required approvals.

•    Customer Relationships & Communication: Shadow experienced sales representatives during customer meetings and follow-up activities. Practice listening, identifying customer needs, and communicating product and service value. Assist with inquiries, service agreement renewals, and account follow-up under guidance, coordinating with internal stakeholders to support timely resolution.

•    Field Collaboration & Business Exposure: Partner with the Field Superintendent, technicians, and sales team to understand field operations, service delivery, and the customer experience. Participate in job shadowing and team activities to learn how sales and operations work together to identify leads and deliver customer solutions.

•    Sales Skill Development & Guided Application: Learn prospecting, opportunity qualification, presentations, objection handling, negotiation, and closing techniques. Assist with customer research, lead generation, estimates, and proposals. Apply these skills through progressively more complex assignments with coaching and appropriate review rather than independent territory or portfolio ownership.

•    Development Progress & Compliance: Complete assigned training and development activities, seek and apply feedback, and review progress with the manager or designated mentor. Demonstrate growing knowledge of the industry, products, systems, and sales process in preparation for a Sales Representative, EI role. Maintain accurate documentation and follow company policies, procedures, and approval requirements.

What you bring

Qualifications
1.    Bachelor’s degree required. 0-2 years professional experience. Recent college undergraduates encouraged to apply.

2.    Strong communication, negotiation, objection handling and closing skills.
3.    Ability to empathize, listen and connect with people to form outstanding customer relationships
4.    Excellent time management, organizational skills, and problem-solving abilities
5.    Motivated, resilient, and customer-focused mindset with a strong character aligned with Schindler’s values

What’s in it for you?

- Fully vested 401k match, up to 7% of total eligible compensation.

- Competitive Medical, Dental and Vision Plans - Effective from first day of hire.

- 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.

- Tuition Reimbursement - Eligible after 6 months of service.

- Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.

- A wide range of development opportunities to boost your professional and leadership growth.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

- Safety: Uphold the highest safety standards for all.

- Integrity and Trust: Foster honest, ethical relationships.

- Create Value for the Customer: Deliver innovative, reliable solutions.

- Quality: Ensure excellence in every product and service.

- Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website .

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.