Auto Service Advisor

About Kunes Auto Group:
Kunes Auto Group is an award-winning, values-driven automotive dealership group with a strong commitment to delivering exceptional customer service. With over 40 locations across the Midwest, we pride ourselves on our focus on community, employee development, and providing top-tier automotive solutions. Join our team and become part of a fast-growing company that puts people first!

Job Summary:
Kunes Auto Group is seeking a customer-oriented, Experienced Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You’ll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way.

Key Responsibilities:

- Greet customers warmly, assess their vehicle concerns, and record their needs.

- Prepare detailed repair orders, including labor and parts estimates, for customer approval.

- Communicate with customers about inspection results and recommend necessary corrective actions.

- Provide updates on repair progress, explain costs, and secure customer authorization for additional work.

- Schedule service appointments, ensuring a seamless and efficient process.

- Maintain high customer satisfaction standards by addressing concerns promptly.

Requirements
Qualifications:

- 2+ years prior Service Advising experience in a dealership is required.

- Strong communication and organizational skills with attention to detail.

- Ability to multi-task is key

- Proficiency with computer systems and service scheduling software.

- Valid driver’s license and clean driving record.
Compensation:

- $60,000.00 - $100,000.00 based on experience

What We Offer:

- Comprehensive benefits package, including health, dental, and vision insurance.

- 401(k) retirement plan.

- Paid time off and holiday pay.

- Employee discounts on vehicles, parts, and services.

- Ongoing training and development opportunities.

- A supportive, team-oriented work environment with room for career growth.

- Daily Pay Program
Join the Kunes Auto Group Family! If you’re passionate about providing exceptional customer service and thrive in a fast-paced environment, we’d love to hear from you. Apply today to become part of the Kunes Auto Group team and start your journey toward a rewarding automotive career! Kunes Auto Group is an Equal Opportunity Employer.