Automotive Service Advisor/ Service Writer

Automotive Service Advisor/ Writer
Space City Toyota-Where professionals go to launch their careers!

Immediate Openings for experienced Service Writers!

Welcome to Space City Toyota , a proud new member of the prestigious Vaughan Automotive Group . Space City Toyota is located in Humble and is proudly serving all of Houston!

Why Vaughan Automotive:
Vaughan Automotive is an award-winning automotive group. Our dedication to staff and community is relentless. We believe in maintaining a work environment where our people are treated with dignity and respect, and their voices are heard. We strive to meet the needs of our guests by providing a world-class experience and supporting our communities.
Vaughan Automotive is different by design and would love to show you why!
Please visit us @ www.goteamva.com

Responsibilities:

- Ensure that customers receive prompt, courteous, and effective service

- Greet customers and assist them with any inquiries they may have

- Perform vehicle walk-around and MPI

- Drive the sale of technicians' time to meet department's sales forecast

- Consult with the customer on applicable service specials.

- Prioritize required services, and be prepared to provide options upon request.

- Document declines for services and ask for follow-up on future service visits

- Establish and maintain a close relationship with the customer

- Keep the customer informed on completion times and service expenses

- Remain involved with the delivery of the customer's vehicle upon completion

- Ensure the customer has a positive dealership experience

- Spend quality time building a relationship with the customer.
JOB REQUIREMENTS:
As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver.

- Minimum of one year of experience as an automotive service advisor

- Toyota experience preferred but not required

- Must have computer proficiency

- Exemplary customer service

- Proven KPI performance
Please submit your resume for consideration. Salary is commensurate with experience!
Job Type: Full-time
Pay: $60,000.00 - $140,000.00 per year
Job Type: Full-time
Benefits:

- 401(k)

- Dental insurance

- Employee discount

- Health insurance

- Life insurance

- Paid time off

- Professional development assistance

- Vision insurance
Shift:

- 8 hour shift

- Day shift
Work Days:

- Monday to Friday

- Rotating weekends
Experience:

- Service Writer: 1 year (Required)
License/Certification:

- Driver's License (Required)
Ability to Commute:

- Humble, TX 77338 (Required)
Ability to Relocate:

- Humble, TX 77338: Relocate before starting work (Required)
Work Location: In person