BDC Agent | Call Center Representative
- LocationFairfield, OH, US
- Work typeOn-site
- Salary31.2k USD a year
- EmploymentFull-time
- Posted9 November 2026
- SourcePerformance Automotive Group's careers page (Paylocity)
Live checkFirst seen 2 h ago; still listed on Performance Automotive Group's careers page 2 h ago.
At a glance
- EducationHigh school diploma or equivalent
- Skills and toolsDriver's license
Read from the ad by RoleFinder, with rules and an AI reading; the description is the source.
About the role
Performance Toyota Fairfield is a 15-Time President's Award Winner , recognized for outstanding customer service and guest satisfaction. We are consistently ranked among the top Toyota dealerships in the region, earning accolades for our dedication to excellence, employee development, and state-of-the-art facilities. Our team has been highlighted in industry publications for setting the standard in customer engagement and innovation. We believe diverse thought, backgrounds, and experiences drive innovation and success. Join us as we shape the future of our industry!
The Opportunity:
Are you an experienced BDC Agent or Call Center Representative ready for a new challenge? Performance Toyota Fairfield is seeking skilled professionals to join our diversified team as Full-Time BDC Agents. Enjoy flexible schedules and a supportive environment where your expertise in phone, email, instant messaging, and social media communication will be valued and rewarded. If you thrive in a fast-paced setting and are passionate about delivering exceptional customer service, we want to hear from you!
Compensation and Hours:
- $15.00 Per Hr. + Commission!
- Flexible Hours Available, (Mornings, Afternoons, Evenings, and Weekends)
- 40-hour work schedule
- Bi-lingual Is a Plus But Not Required
What We Offer:
- Paid PTO time off
- 401k retirement plans with generous company match
- Medical insurance
- HSA and FSA plans
- Dental care
- Vision coverage
- Short- and long-term disability
- Life insurance
- Critical illness insurance
- Hospital indemnity insurance
- Accident insurance
- Grief counseling
- Living will preparation
- Generous employee discounts on vehicles, parts, and services
Requirements
Responsibilities:
- Provide customer assistance via phone, email, and chat.
- Convert customer inquiries into appointments.
- Maintain knowledge of inventory and services.
- Follow up on leads and nurture customer relationships.
- Document customer interactions in CRM.
- Collaborate with team to achieve departmental goals.
Qualifications:
- High school diploma or equivalent, but not required.
- Customer service experience preferred.
- Excellent verbal and written communication skills.
- Detail-oriented with strong organizational skills.
- Proficient in computer systems and software.
- Motivated team player in fast-paced environment.
- Valid driver's license with clean driving record.
- Performance Toyota Fairfield is a drug-free workplace.
If you’re interested in delivering quality customer service and working with a team committed to high standards, we encourage you to apply for the BDC Agent position at Performance Toyota Fairfield .
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