Bilingual Customer Service Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Customer Service Representative based in Brazil.

The Bilingual Customer Service Representative will deliver high-quality customer support by assisting customers in two languages across phone, email, live chat, and other communication channels. This fully remote, full-time opportunity is suited to a customer-focused professional who enjoys solving problems, communicating clearly, and creating positive customer experiences. You will respond to inquiries, resolve complaints, explain products and services, and ensure that customer concerns are addressed efficiently. Working collaboratively with other departments, you will help maintain accurate records, meet service quality standards, and strengthen customer satisfaction. The role offers an opportunity to develop communication, problem-solving, and customer relationship management skills in a supportive environment. It is an excellent opportunity for someone looking to build a career in customer service, with training and opportunities for professional growth.