Bilingual Patient Service Representative (PSR)
- LocationSan Antonio, TX, United States
- Work typeOn-site
- EmploymentFull-time
- Posted4 November 2026
- SourceTenet Healthcare's careers page (Oracle Recruiting)
Live checkFirst seen 2 days ago; still listed on Tenet Healthcare's careers page 1 h ago.
Moves fastWhen Tenet Healthcare takes a role down early, it is usually about 6 days after posting. Apply soon.
At a glance
- EducationHigh school diploma
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Check my fitAbout the role
$500 Sign On Bonus
A non-exempt medical office position responsible for front office processes in the physician practice
Responsibilities
- Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program.
- Greet patients entering the physician practice.
- Answer office phones, making, confirming, and rescheduling appointments when necessary.
- Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.
- Assist in checking out patients and assist them with referral processing and scheduling.
- Collect co-pays and post charges.
- Perform charge entry and patient balance processing.
- Distribute information to patients regarding office policies, procedures, and information about the practice.
- Explain and enroll patients in the patient portal.
Qualifications
Education: High school diploma/GED required with completion of medical office assistant program preferred.
Certification: Prefer healthcare management/administration certification.
Experience: Two years of customer service experience, preferably in a medical office setting.
Sign on bonus is for new hires only!
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