Business Development Manager

What You Can Expect :

This position plays a critical role in strengthening customer engagement, supporting commercial expansion, and enhancing the organization’s capabilities within the project logistics segment.

You will be contributing to that vision by…

- Business Development and Sales Support

- Support business development initiatives focused on project logistics opportunities across the Air & Ocean division.

- Identify and evaluate new business opportunities, customer requirements, and market trends within the project logistics sector.

- Assist in developing customer proposals, pricing strategies, and commercial presentations.

- Build and maintain strong customer relationships to support long-term business partnerships.

- Contribute to achieving sales targets, revenue objectives, and business growth initiatives.

- Customer Relationship Management

- Act as a key point of contact for customers and stakeholders related to project logistics activities.

- Understand customer operational requirements and support the development of customized logistics solutions.

- Ensure high levels of customer satisfaction through proactive engagement and responsive service support.

- Coordinate customer meetings, business reviews, and commercial discussions.

- Strengthen customer relationships through effective communication and service excellence.

- Project Coordination and Operational Alignment

- Collaborate with operations teams to ensure seamless execution of project logistics activities.

- Support coordination related to specialized cargo movements, multimodal transportation, and shipment planning.

- Ensure alignment between customer commitments, operational capabilities, and project timelines.

- Monitor project progress and support issue resolution and operational escalation management.

- Contribute to process improvements focused on operational efficiency and customer experience.

- Market Intelligence and Commercial Analysis

- Monitor market trends, competitor activities, and industry developments within project logistics and freight forwarding sectors.

- Support commercial analysis, business reporting, and pipeline management activities.

- Identify opportunities for market expansion, service diversification, and strategic customer engagement.

- Assist in maintaining accurate sales forecasts, customer records, and business performance reports.

- Provide market insights and operational feedback to support strategic decision-making.

- Stakeholder and Cross-Functional Collaboration

- Work closely with operations, finance, customer service, procurement, and project management teams to support business objectives.

- Ensure effective communication and coordination across internal and external stakeholders.

- Collaborate with transport partners, vendors, shipping lines, and logistics providers where required.

- Support leadership teams in customer engagement and commercial planning activities.

- Foster a collaborative and customer-focused work environment across teams.

- Compliance and Governance

- Ensure adherence to organizational policies, commercial governance standards, and operational procedures.

- Support compliance with transportation regulations, documentation standards, and contractual requirements.

- Maintain accurate business records, reporting processes, and customer documentation.

- Promote transparency, accountability, and professionalism across all sales and customer interactions.

- Ensure ethical business practices and governance excellence within project logistics operations.

What You Bring:

What skills & experience you will bring to us

- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, Marketing, Engineering, or related discipline

- Postgraduate qualification in Business Management, Logistics, Supply Chain, or related field preferred

- 4+ years of experience in sales, business development, project logistics, or freight forwarding operations

- Proven experience supporting project logistics, specialized cargo, or multimodal transportation activities

- Strong understanding of Air & Ocean freight forwarding processes, project cargo operations, and supply chain management

- Experience managing customer relationships, commercial proposals, and operational coordination activities

- Strong analytical, organizational, and problem-solving capabilities

- Excellent communication, stakeholder management, and negotiation skills

- Ability to manage multiple priorities within fast-paced operational environments

- Strong customer-centric mindset and commercial acumen.

Preferred Certifications & Professional Credentials

Candidates with the following certifications or credentials will be preferred:

- Certification in Supply Chain Management, Logistics, Sales, or Project Management

- Exposure to project cargo operations, heavy lift logistics, and multimodal transportation frameworks

- Knowledge of freight forwarding operations, transportation regulations, and commercial governance practices

- Professional Certification in Business Development, Customer Relationship Management, or Commercial Operations programs

- Experience within logistics, transportation, freight forwarding, or infrastructure project industries