【キャノピーbyヒルトン大阪梅田】Sales Manager/Sales Assistant Manager

Exceptional Hospitality Starts with You
Imagine being the reason someone’s day feels brighter.
At Canopy by Hilton Osaka Umeda, that’s what you do — every single day.
As a Sales Manager / Assistant Sales Manager,
you will manage key corporate accounts, identify new business opportunities, and drive total hotel revenue across rooms, catering, and F&B outlets.
But at Canopy, your role goes beyond traditional sales.
You are a storyteller, a connector, and a creator of experiences — bringing the Light & Warmth of Hospitality to life while delivering stays that are meaningful, local, and memorable.

Responsibilities
Here’s what you’ll do during a typical day:

- Represent the hotel to prospective clients:   Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services

- Drive new business opportunities:   Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts

- Manage the full sales cycle:   Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment

- Develop strategic sales plans:   Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions

- Analyze sales performance:   Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness

- Support exceptional service delivery:   Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction

- Inspire and develop the team:   Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:

- Diploma or degree in Hospitality, Business, or related field

- Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales

- Proven track record in driving revenue and managing key accounts

- Strong negotiation, presentation, and relationship-building skills

- Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)

- Ability to analyze sales data and market trends to inform strategy

- Excellent communication and leadership skills with a collaborative mindset

- High Japanese communication skills