Call Center Specialist
- LocationMadisonville, KY
- Work typeNot stated
- EmploymentFull-time
- Posted5 November 2026
- SourceBHS's careers page (Workday)
Live checkFirst seen yesterday; still listed on BHS's careers page 1 h ago.
Moves fastWhen BHS takes a role down early, it is usually about 2 days after posting. Apply soon.
At a glance
- EducationHigh school diploma
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Summary
Job Description:
Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY
The Call Center Specialist r esponds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.
Requirements
- High school diploma or GED required.
- Prior Customer Service experience necessary.
- Medical office and call center background preferred, but not mandatory.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
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