Car Rental Agent

Job Summary:
South Dade Toyota is seeking a hardworking and highly motivated Full-Time Front Desk Rental Agent to join our growing team. The ideal candidate will be the welcoming face of our rental department. You’ll guide customers through the vehicle rental process with professionalism, care, and attention to detail, ensuring a seamless, stress-free experience from check-in to return. If you're ready to take the next step in your career with a respected automotive brand that values your energy, reliability, and service skills — South Dade Toyota wants to meet you.

Key Responsibilities:

- Greet customers in person and over the phone with a friendly, helpful attitude

- Use and manage various internal systems

- Assist customers with rental reservations, agreements, payments, and vehicle returns

- Clearly explain rental terms, insurance options, and vehicle features

- Ensure accurate and timely completion of all paperwork and system entries

- Coordinate vehicle availability with the service and sales departments

- Maintain organized rental records and manage scheduling through our systems

- Resolve customer questions or concerns with professionalism and poise

- Stay up to date on rental inventory, promotions, and company policies

Compensation and Benefits:

- This is an hourly based position.

- Health, dental, and vision insurance.

- Retirement savings plan.

- Opportunities for professional development and advancement.

- Paid Time Off.
Requirements

Qualifications:

- Bilingual (English/Spanish) – Required

- Friendly, customer-focused demeanor

- Proficient with computers

- Excellent communication, writing, and organizational skills

- Ability to multitask and work well under pressure in a fast-paced environment

- Ability to stand and walk for extended periods and work outdoors as needed

- A positive, team-oriented mindset and the ability to stay calm under pressure

- Bilingual proficiency in English and Spanish is required

- Shift Schedule: This position requires availability to work on weekends.

Equal Opportunity Employer:
South Dade Toyota is an equal opportunity employer and prohibits discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.