Cashier / Guest Service / Front Counter (Quick Service)

Position Overview
We are seeking an energetic, friendly, and reliable Cashier/Guest Services/front counter team player to join our team at our high-traffic Beef, Dogs & Swirls Quick service restaurant located within the Dining Pavillion inside of the Woodfield Mall. The ideal candidate is extroverted, loves to make guest happy, thrives in a fast-paced environment , delivers exceptional customer service , and ensures accurate and efficient handling of order and transactions .

Key Responsibilities

- Greet guests with a warm, welcoming attitude and provide prompt, friendly service.

- Accurately process customer orders through the POS system, including cash, credit card, and mobile payments.

- Answer questions about menu items, ingredients, and promotions, ensuring guests feel confident in their selections.

- Maintain a clean, organized, and well-stocked counter area.

- Collaborate with team members to ensure fast order fulfillment during peak mall hours.

- Handle customer concerns or complaints in a professional and solution-oriented manner.

- Follow food safety and sanitation standards at all times.

- Assist with packaging, bagging, and handing off orders efficiently.

- Support the overall operations of the restaurant, jumping in to help with prep, stocking, or dining area upkeep as needed.

Requirements
Qualifications

- Previous cashier, retail, or food service experience preferred, but not required.

- Strong communication and interpersonal skills.

- Ability to work quickly and accurately under pressure in a high-volume environment.

- Comfortable with basic math and POS systems.

- Flexible schedule with availability to work evenings, weekends, and holidays (mall peak hours).

- Positive, team-oriented attitude with a focus on guest satisfaction.
Physical Requirements

- Ability to stand for extended periods.

- Comfortable with repetitive motions, including reaching, bending, and handling transactions.

- Ability to lift up to 25 lbs occasionally.
What We Offer

- Employee meal discounts

- Opportunities for growth and advancement in a rapidly expanding restaurant group.

- Fun, supportive, and high-energy team environment.

Salary Description
$15 - $17