CD226: Customer Care Solutions Representative
- LocationFXE-LAC/DOSTIA/STIA Uberal Licey
- Work typeNot stated
- EmploymentFull-time
- Posted6 November 2026
- SourceFederal Express's careers page (Workday)
Live checkFirst seen 6 h ago; still listed on Federal Express's careers page 1 h ago.
Moves fastWhen Federal Express takes a role down early, it is usually about 2 days after posting. Apply soon.
At a glance
- LanguagesEnglish
- Skills and toolsMicrosoft Office
Read from the ad by RoleFinder rules; the description is the source.
Back from the application? Add your CV and RoleFinder scores your fit for this role, then ranks your best 12 open roles where you want to work, each with a one-line reason.
Check my fitAbout the role
Welcome
Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
2020 Fortune’s World Most Admired Companies (14th)
2019 Fortune’s Best Places to Work (15th)
2019 Forbes’s One of the “Best Employers for Diversity”
2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
View current job opportunities, or search on specific criteria to find jobs that match your interests
RC787758 CD226: Customer Care Solutions Representative (Open)
CD226: Customer Care Solutions Representative
Full time
Ave. 27 de Febrero esq. Jose O. Garcia. Los Jardines Metropolitanos
Santiago de los Caballeros, Santiago
51000
Dominican Republic
Customer Support;Complaint Handling;Issue Resolution;Case Management;Service Recovery;Traces;Invoice Correction;Payment Issues;Business Onboarding;Account Creation;Pro-active Prevention;Claims Handling;BDG Lead Generation
Involves online and telephone contact with external/internal customers within functional area and completing any related administration.
Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills
Language: Proficiency in English;Knowledge of Foreign Language (Other than English)
Experience:
Some (1-3 years)
Job Posting End Date:
2026-11-14
Get open roles ranked against your CV
Add your CV once. RoleFinder ranks the open roles where you want to work, plus remote ones, against it, shows your best 12 with a one-line reason each, and emails you new matches once a week. The file is read once by AI and not kept; employers never see it.
Sign in with Google or email to start. How we handle your CV