Communications Coordinator/Communications Manager

The DuPage Senior Citizens Council/Kane Senior Council (DSCC/KSC) is a not-for-profit 501(c)(3), volunteer-driven organization committed to the well-being, socialization, and health of seniors. DSCC/KSC is the designated Meals on Wheels and Community Dining provider in DuPage and Kane County.

About the Role
DSCC is looking for a full time, on-site Communications Coordinator/Communications Manager who reports to the Development Director.

Communications Coordinator/Communications Manager Responsibilities/Tasks

- Create and execute a 12-month development communications calendar, in partnership with the Director of Development, covering all digital and print channels.

- Design and produce all donor-facing communications: email campaigns, newsletters, direct mail appeals, event invitations, thank you cards, and impact reports.

- Write and design a monthly donor-focused digital newsletter — reoriented toward the donor perspective, with impact stories, program updates, and a giving call to action.

- Build and manage automated digital communication sequences in HubSpot, including the new donor welcome series, recurring giving program communications, year-end appeal sequences, and event follow-up campaigns.

- Manage all direct mail fundraising campaigns, including the year-end appeal, holiday card campaign, and any direct mail tied to DSCC's fundraising events.

- Create graphics, social media content, and visual assets that support donor engagement.

- Update and maintain the website, including donation pages, event pages, and organizational information, in coordination with any external web support.

- Manage and grow DSCC's social media presence across Facebook, Instagram, and LinkedIn, with a particular focus on storytelling, brand awareness, and audience growth.

- Support in-person donor engagement events with signage, printed materials, digital displays, and event communications.

- Collaborate closely with the Director of Development and Development Operations Coordinator to ensure all communications are integrated with donor data, campaign goals, and stewardship timelines.
Job Benefits

- $58,000 - $78,000 commensurate with experience

- Paid Time Off (10 sick days per year, 10 vacation days after completion of 3 months of continuous service, and 11 paid holidays)

- Health (HMO or PPO) and Dental PPO

- 100% employer-paid life insurance, short/long-term disability

- 401K

- Travel Reimbursement

- Professional Development Training

- LGBTQ+ Cultural Competency Training

- Company Sponsored Events
Requirements

Qualifications

- 3–6 years of experience in nonprofit communications, marketing, or a closely related field.

- Strong writing skills - ability to write for multiple audiences and in multiple formats (email, social media, print, website copy, press releases).

- Graphic design proficiency (Canva, Adobe Creative Suite, or comparable tools).

- Fluency with email marketing platforms - HubSpot experience strongly preferred given existing organizational infrastructure.

- Comfort with website content management systems (WordPress or comparable).

- Strong project management skills - demonstrable ability to manage a complex communications calendar with multiple concurrent deadlines.

- Excellent interpersonal communication skills; collaborative, responsive, and proactive in coordinating across the development team.

- Experience with or genuine interest in donor-centric communications and fundraising; an understanding that the goal of communications is not just awareness but relationship and revenue.

- Photography, video production, or media relations experience a plus.
Skills/Experience Desired

- Strong organizational, communication, research, project management, writing skills, PC pro?cient, and Microsoft software

- Experience working with tight time frames and quick decision-making in a fast-paced environment

- Ability to establish and maintain effective working relationships with employees, other agencies, and the public

- Ability to interact well with older adults

- Excellent communication and problem-solving skills

- Excellent verbal and written communication